Temporary Retention Counselor

Primary Purpose of the Position

The Retention Counselor is a dual role that aids students in developing the knowledge, skills, and personal accountability needed to explore academic, co-curricular, and career options while evaluating and tracking progress toward graduation. This role focuses on addressing advising, registration, and enrollment needs to increase retention and graduation rates. This position is required to work on-site.

Minimum Education and Experience Requirements

• Hold an earned graduate degree in higher education or other education related area.
• Must have experience working with student success programs in a higher education setting.

Knowledge, Skills, and Abilities

• Knowledge of best practices in higher education for enhancing student academic skills;
• Knowledge of current advising and registration technology;
• The ability to help students navigate the various platforms available to them (i.e., Banner, Microsoft Outlook, and Canvas).

Preferred Qualifications

• Three to five years experience advising first-year students, particularly exploratory/undecided students.
• One to two years experience in advising and programming for special populations.
• Proficiency with student success management systems such as EAB Navigate, Ellucian Banner, Student, Canvas Learning Management System, and Degree Works.
• At least two years of experience working with student populations as an advisor, peer.
• Previous experience as a coach/leader, resident assistant, or tutor.