Temporary-Public Safety Dispatcher

Duties

• Receives and calmly responds to routine and emergency calls for police, fire, medical or other situations via telephone or radio.
• Determine nature and location of incident, dispatch assign campus officers, local police, fire, medical personnel or other emergency units as necessary.
• Researches and provides information for officers and callers.
• Maintains working knowledge of the campus geography and surrounding area to direct emergency personnel.
• Serves as point of contact between campus officers and external agencies during emergencies.
• Operates various radio, consoles, telephones and computer systems.
• Maintains working knowledge of the campus geography and surrounding area to direct emergency personnel.
• Serves as a Campus Security Authority (CSA), as outlined by the Clery Act.
• Performs other related duties as assigned or appropriate.

Requirements

• High School Diploma or GED.
• One-year work experience in customer service, call center, dispatch center, office environment or related experience.
• The equivalent combination of education, training, certification and/or experience that provides the required knowledge and expertise to perform the essential functions of the job may be considered.
• Ability to handle stressful situations and information exchanges in a fast-paced environment.
• Ability to maintain confidential information.
• Ability to operate computers, phones and work with Microsoft Office and other software databases.
• Ability to work cooperatively with all levels in the College community.
• Commitment to working within a diverse environment and interact collegially with individuals of backgrounds.
• Ability to elicit appropriate questions in order to gather and disseminate accurate and precise information.

Qualifications

None specified.

Skills

None specified.

Benefits

None specified.

Pay

The salary for this position is $19.29 per hour.

Schedule

Part-time, weekends only.