Public Safety Dispatcher

About the role

Grand Canyon University is seeking a full-time Dispatcher for its Public Safety Department. The position supports the university community by providing various services and programs that maintain campus safety and security.

Responsibilities

• Receive, record, and relay information for service by telephone and two-way radio in CAD.
• Records detailed information in logs as required.
• Maintains officer assignments and dispatches officers based on location in a timely manner to assist in deterring potential criminal activity for emergency situations requiring officer response.
• Dispatches requested calls for service during the tour of duty, including:
• Prevention and suppression of crime.
• Protection of life and property.
• Apprehension and protection of offenders.
• Preservation of the peace and maintenance of order.
• Enforcement of all state statues and University and housing regulations.
• Checks to ensure information for field officers is available so only authorized persons are admitted to buildings and monitors controlled access areas.
• Documents disturbances and incidents and communicates with local law-enforcement during emergency situations.
• Cooperates with campus staff and external law enforcement agencies conducting investigations.

Requirements

• A high school diploma or equivalent is required.
• An Associate’s degree from an accredited college/university in criminal justice, police science, public administration, political science or similar discipline is preferred.
• Experience in 911/Dispatch Center is preferred.
• Ability to type 40 WPM is preferred.
• Experienced with Computer Aided Dispatch, Records Management System, Criminal Justice.
• Demonstrates a high degree of ethical behavior and adheres to the standards and regulations of the university and legal environment.
• Good communications and interpersonal skills; ability to speak Spanish or other non-English language including American Sign Language is helpful.
• Knowledgeable of and able to accurately interpret applicable federal, state and local laws, codes and regulations.
• Must be able to meet the physical requirements of the position and daily responsibilities.
• Demonstrates good judgment and excellent conflict resolution/mediation skills.
• Certifications in CPR, First Aid and First Responder are preferred.
• Valid Arizona Driver's license in good standing; must be insurable.
• Must successfully pass a drug test.

Qualifications

• Provides a positive example to students by supporting the University’s Doctrinal Statement, Ethical Position Statement and Mission of Grand Canyon University.

Benefits

• Exceptional workplace benefits include medical, dental, vision, life and disability insurance, flexible spending accounts, a 401K savings plan.
• GCU offers Generous time off plan and 11 paid holidays.
• Paid time off to volunteer in the community or at GCU sponsored events.
• Free covered parking.
• We also offer full-time employees, their spouses, and dependent children an Education Tuition Discount Program.
• Free on-site gyms on campus.