Public Safety Dispatcher
Ferris State University College of Business · Big Rapids, MI · 1 mo ago
Information Technology$19.66–$24.63/hrPart-time
About the role
This position is responsible for the Public Safety communication system, monitors campus-wide security cameras, maintains after-hours access control, and performs a variety of police records support functions, some of which require special certification.
Responsibilities
- Answer incoming calls and direct communications to the proper destination and/or assign the appropriate response service.
- Cover police response and services to University students, faculty, and staff as needed.
- Maintain after-hours access control for University buildings.
- Initiate and notify constituents via the emergency mass communication system in various emergencies.
- Retrieve and input data utilizing a computer and printer.
- Process abandoned vehicle reports.
- Process traffic citations.
- Absorb and interact with sensitive information on a need-to-know basis only.
- Report directly to the Director of Public Safety.
- Carry out responsibilities in accordance with university policies and applicable laws.
Requirements
- High School Diploma or GED equivalent.
- Office experience.
- LEIN certified or achieve such certification within 60 days of hire.
Qualifications
- Associate’s degree.
- One year of police dispatcher experience.
- Formal training in law enforcement and/or dispatching related discipline.
Skills
- Optional Documents: Transcripts
Benefits
A comprehensive benefits package (Health Care, vacation, etc.)
Pay
$19.66 - $24.63. Hourly rate pursuant to the FSU and CTA/MEA-NEA Agreement
Schedule
The work hours for these positions are from 3:00 pm – 2:00 am, with a one-hour unpaid lunch period. The work schedules for these positions are as follows:
- Dispatcher 1/Week 1 – Sunday, Wednesday, Thursday, and Friday. Week 2 – Monday, Tuesday, Wednesday, and Saturday.
- Dispatcher 2/Week 1 – Monday, Tuesday, Friday, and Saturday. Week 2 – Sunday, Wednesday, Thursday, and Friday.
Additional Information
Physical Demands: Moving, Reaching, Sitting, Twisting, Repetitive movement
Essential Duties/Responsibilities
- Answer incoming calls and direct communications to the proper destination and/or assign the appropriate response service.
- Cover police response and services to University students, faculty, and staff as needed.
- Maintain after-hours access control for University buildings.
- Initiate and notify constituents via the emergency mass communication system in various emergencies.
- Retrieve and input data utilizing a computer and printer.
- Process abandoned vehicle reports.
- Process traffic citations.
- Absorb and interact with sensitive information on a need-to-know basis only.
- Report directly to the Director of Public Safety.
- Carry out responsibilities in accordance with university policies and applicable laws.
Marginal Duties/Responsibilities
- Register hunting firearms.
Skills and Abilities
- Optional Documents: Transcripts
Special Instructions to Applicants
- Initial Application Review Date: Maintain composure in crisis situations and be able to work under the pressure of an emergency.
- Communicate effectively and be able to successfully interact in unusual situations and with difficult customers.
- Use computer software such as word-processing, spreadsheets, databases, and other management software.
- Successfully interact with visitors, staff, faculty, and students.
- Able to share sensitive information on a need-to-know basis only.
- Demonstrated successful experience working directly with people from diverse backgrounds, including cultural, educational, socioeconomic, and life experiences.
Required Documents
- Resume
Advertised
19 Jun 2026 Eastern Daylight Time