Jobs · Information Technology · Michigan

Public Safety Dispatcher

Ferris State University College of Business · Big Rapids, MI · 1 mo ago
Information Technology$19.66–$24.63/hrPart-time

About the role

This position is responsible for the Public Safety communication system, monitors campus-wide security cameras, maintains after-hours access control, and performs a variety of police records support functions, some of which require special certification.

Responsibilities

  • Answer incoming calls and direct communications to the proper destination and/or assign the appropriate response service.
  • Cover police response and services to University students, faculty, and staff as needed.
  • Maintain after-hours access control for University buildings.
  • Initiate and notify constituents via the emergency mass communication system in various emergencies.
  • Retrieve and input data utilizing a computer and printer.
  • Process abandoned vehicle reports.
  • Process traffic citations.
  • Absorb and interact with sensitive information on a need-to-know basis only.
  • Report directly to the Director of Public Safety.
  • Carry out responsibilities in accordance with university policies and applicable laws.

Requirements

  • High School Diploma or GED equivalent.
  • Office experience.
  • LEIN certified or achieve such certification within 60 days of hire.

Qualifications

  • Associate’s degree.
  • One year of police dispatcher experience.
  • Formal training in law enforcement and/or dispatching related discipline.

Skills

  • Optional Documents: Transcripts

Benefits

A comprehensive benefits package (Health Care, vacation, etc.)

Pay

$19.66 - $24.63. Hourly rate pursuant to the FSU and CTA/MEA-NEA Agreement

Schedule

The work hours for these positions are from 3:00 pm – 2:00 am, with a one-hour unpaid lunch period. The work schedules for these positions are as follows:

  • Dispatcher 1/Week 1 – Sunday, Wednesday, Thursday, and Friday. Week 2 – Monday, Tuesday, Wednesday, and Saturday.
  • Dispatcher 2/Week 1 – Monday, Tuesday, Friday, and Saturday. Week 2 – Sunday, Wednesday, Thursday, and Friday.

Additional Information

Physical Demands: Moving, Reaching, Sitting, Twisting, Repetitive movement

Essential Duties/Responsibilities

  • Answer incoming calls and direct communications to the proper destination and/or assign the appropriate response service.
  • Cover police response and services to University students, faculty, and staff as needed.
  • Maintain after-hours access control for University buildings.
  • Initiate and notify constituents via the emergency mass communication system in various emergencies.
  • Retrieve and input data utilizing a computer and printer.
  • Process abandoned vehicle reports.
  • Process traffic citations.
  • Absorb and interact with sensitive information on a need-to-know basis only.
  • Report directly to the Director of Public Safety.
  • Carry out responsibilities in accordance with university policies and applicable laws.

Marginal Duties/Responsibilities

  • Register hunting firearms.

Skills and Abilities

  • Optional Documents: Transcripts

Special Instructions to Applicants

  • Initial Application Review Date: Maintain composure in crisis situations and be able to work under the pressure of an emergency.
  • Communicate effectively and be able to successfully interact in unusual situations and with difficult customers.
  • Use computer software such as word-processing, spreadsheets, databases, and other management software.
  • Successfully interact with visitors, staff, faculty, and students.
  • Able to share sensitive information on a need-to-know basis only.
  • Demonstrated successful experience working directly with people from diverse backgrounds, including cultural, educational, socioeconomic, and life experiences.

Required Documents

  • Resume

Advertised

19 Jun 2026 Eastern Daylight Time

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