Temporary Professional Office Assistant, College of Health and Human Sciences

This position is a member of the College of Health and Human Sciences (CHHS) Dean’s and Advising Office teams, working collaboratively with the Dean’s Executive Assistant, Retention & Recruitment Coordinator, Manager of Student Support Services, and student employees. The role provides front-line, service-oriented support at the Dean’s and Advising Office front desks and includes training and onboarding new student employees. This is a temporary, 8-week position primarily based in-person, with occasional remote work approved for specific projects. Office hours are 8:00 AM to 5:00 PM, and the role includes opening or closing responsibilities.

Responsibilities

General duties and responsibilities across both offices include:

• Act as a lead to student employees during the transition period
• Provide training and onboarding to newly hired student employees
• Greet visitors, direct them to the proper space, take messages, or respond to inquiries
• Answer phones, check voice messages, and respond or direct accordingly
• Provide exceptional administrative support on projects for the Dean, Dean’s Office personnel, and Advising Office personnel
• Be knowledgeable about college departments, majors, and offerings to provide introductory information
• Share ideas and help implement student-oriented events and activities
• Collaborate with student employees to create and maintain systems for shared communication
• Adhere to FERPA law and regulations
• Run errands on campus as needed

Tasks specific to the Dean’s Office include:

• Open and close the office daily, including preparing the breakroom, light cleaning, and creating a welcoming environment
• Fill copy machine with paper, maintain office supply inventory, and assist in keeping the office stocked and organized
• Provide IT support for the conference room and office suites as needed
• Monitor the main inbox for the Dean’s Office
• Support staff with website updates and events
• Assist in setting up meetings and events
• Check and distribute mail

Tasks specific to the Advising Office include:

• Schedule student appointments for staff and faculty advisors using Navigate
• Direct students to general campus resources in person, via email, and via phone
• Monitor and correspond with students via the chhsadvising email
• Transfer phone appointments to staff advisors
• Regularly use Microsoft Teams to receive updates and support advising staff
• Assist students in finding class schedules, assigned advisors, or other relevant information

Requirements

• Previous experience as a CHHS Student Office Assistant
• Strong interpersonal skills with the ability to provide courteous and professional customer service
• Strong written and verbal communication skills
• Able to work independently and in a team environment
• Experience using Microsoft Office (Teams, Outlook, Word, Excel, PowerPoint)
• Experience using Navigate360
• Knowledge of FERPA

Pay

Starting pay rate: $19.29 to $22.00 per hour, depending on skills and experience.

Schedule

Scheduled weekly hours: 32. Office hours are 8:00 AM to 5:00 PM, with regular opening or closing responsibilities.

Benefits

This role is not benefits-eligible but requires enrollment in a PERA Retirement account.

Note: While this position does not include benefits, the university offers a comprehensive benefits package for eligible employees, including medical, vision, and dental coverage, a free RTD pass, tuition reimbursement, life and supplemental insurance plans, retirement plans, and access to a long-term disability (LTD) plan. For more details, visit MSU Denver’s benefits website.