Temporary Operations Administrator

About the role

As an Operations Coordinator, you will be responsible for assisting the operations team with onboarding new communities and helping administer the day-to-day operations of the business including but not limited to maintaining communications with the board of directors, association manager, and operations team.

Responsibilities

• Be knowledgeable of all association governing documents, rules and regulations and general legal requirements of a community association
• Provide excellent customer service and maintain open lines of communication with fellow associates, homeowners and the board
• Follow all policies and procedures
• Enter data into Connect
• Ensure all documents are current and uploaded into Connect
• Ensure maintenance of all files, records and correspondence in accordance with company procedures and good business practices
• Maintain association filing and recordkeeping – homeowner filing, correspondence, work orders, accounting documentation, etc.
• Handle mailings, as needed and required
• Meet with management to ensure completion of open action items
• Set up homeowners with site access and orient new homeowners, as needed (i.e., Connect access, reservation systems, etc.)
• Update and maintain community information in Connect

Qualifications

• Bachelor’s Degree preferred, minimum of 2 years of business experience
• Strong organizational skills
• Strong written and verbal communication skills
• Excellent word processing, mathematics, and computer skills required

Physical Requirements / Working Environment

• Position involves sitting, standing, stooping, kneeling, pushing, shoving, lifting, carrying and moving objects that can weigh up to 25 lbs. This movement can occur throughout the day.
• Must be able to climb several flights of stairs if necessary
• Must be able to sit and stand for extended periods of time
• Must be able to communicate both on the phone and in person with clients in order to resolve issues and manage the business
• Must have finger dexterity for typing/using a keyboard
• Must be mobile enough to move around both the office in order to make copies, send mail and faxes and to walk around the property. This could include lengthy walks on uneven areas.
• Talking and hearing occur continuously in the process of communicating with guests, supervisors, and other associates
• Capable of working extended hours, to include evenings, weekends and holidays as necessary
• This position may alternate between working indoors in a controlled climate and with proper lighting, to an outdoors setting with variable climate and lighting
• Must be able to interact with all types of individuals, be mentally alert, detail oriented, and with good reasoning skills
• Must be able to work on more than one assignment at a time with frequent interruptions, changes and delays
• Must be able to remain focused and work effectively, efficiently, and cheerfully under such circumstances
• For safety reasons, employee must remain alert to working conditions and aware of safety, health, and environmental concerns
• Must be able to work effectively and cheerfully in an environment which may be stressful due to adversarial situations resulting from the proper performance of duties
• The work environment characteristics are normal office conditions for the role
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
• Hours over and above normal office hours will occur, including evenings, holidays, and some weekends. Schedule is subject to change based on business needs.

Pay

$20 per hour