Temporary Lifestyle Manager
FirstService Residential · Austin, TX · 2 wk ago
Marketing$54k–$58k/yrFull-time
About the role
The Lifestyle Manager will be responsible for the development and implementation of fun-filled, lifestyle enriching events and programs at a large master planned community. This position requires a polished, creative, enthusiastic professional who can provide outstanding customer service and hospitality while enhancing the vibrancy of the community for residents.
Responsibilities
- Work directly with the General Manager to create and implement relevant, innovative activities, programs and events that build community in the neighborhood.
- Design events and programs that encourage outdoor activity, wellness, creativity, family interaction, and community connection.
- Maintain social media channels daily with creative, relevant content which reflects the vibrant life of the community.
- Produce weekly communication to homeowners, developers and marketing team.
- Develop relationships with vendors and sponsors to facilitate activities and events.
- Coordinate lifestyle initiatives including a minimum of 6-8 large community events per year and 6-10+ activities per month for HOA.
- Create social media posts across all platforms daily, weekly and monthly to include photos and content to engage followers.
- Capture photos and event highlights and translate them into compelling, positive content for newsletters and social channels.
- Keep accurate records of expenditure for each event and submit all receipts in a timely and organized manner.
- Collaborate with city for city and park permits for required permits.
- Plan, promote and create monthly and annual calendar of activities, classes, and ongoing programs that meet the interests of the community residents.
- Develop and maintain a master calendar for the community’s events.
- Conduct competitive marketing studies and develop plans to attract additional events and revenues.
- Build partnerships with local businesses and organizations and develop a sponsorship program.
- Develop and maintain on-site marketing materials, marketing signage, Intranet communications and updates.
- Develops and maintains effective ongoing homeowner relations plans, implements initiatives, and manages relationships to ensure a high level of service.
Requirements
- College degree preferred, but not required. High School Diploma or equivalency required.
- Minimum 5 years’ experience in program development including assessing, designing and implementing vocational, emotional, social, physical, and intellectual programs.
- Excellent communication skills, including verbal, written and platform speaking.
- Strong community-builder mindset, enjoys learning residents’ stories, connecting people, and creating a welcoming atmosphere.
- Ability to interact and build relationships with adults of all ages.
- Strong working knowledge of customer service principles and practices.
- Customer relationship-development and client retention experience a plus.
- Must be friendly, courteous, service-oriented, and enjoy working with a variety of people.
- Must possess strong organization skills with the ability to effectively manage multiple and competing priorities.
- Solid time management skills required.
- Computer literacy: Working knowledge of Microsoft Office applications required.
- Applicant must have working knowledge of how to operate Constant Contact, Mailchimp, Instagram, Facebook, SquareSpace and Canva.
Benefits
As a full-time associate, you will be eligible for full comprehensive benefits to include your choice of multiple medical plans, dental, vision. In addition, you will be eligible for time off benefits, paid holidays and a 401k with company match.
Pay
Compensation: $54,000 - $58,000 / year
Schedule
This position will be required to work Tuesday-Saturday and occasional evenings and holidays.