Temporary ICHRA Implementation Manager

About the role

We're looking for multiple Temporary ICHRA Implementation Managers to take the lead in executing onboarding for new employers, helping them prepare for their open enrollment and ongoing administration. The ICHRA Implementation Managers will ensure projects stay on-track and bring in experts as needed to ensure smooth transitions from sales to account management. This temporary position runs from September 21, 2026, through December 31, 2026.

Pay for this role is $28/hour.

Responsibilities

• Serve as the subject matter expert during implementation for Gravie's new employers and/or brokers during onboarding.
• Assess the needs of new Gravie employers by consulting with the Gravie Sales Representative, the employer, and/or broker to gather details of new groups’ needs, wants, and desires to achieve a successful onboarding and open enrollment experience.
• Customize a project plan tailored to the tasks necessary for each new employer.
• Gather and coordinate within Gravie internal teams to ensure they are prepared for our new employer and their members.
• Provide education to the employer and/or broker on Gravie's processes and procedures tied to Gravie’s ICHRA product.
• Work closely as needed with the Product, Gravie Care (Member Service Team), Marketing, Finance, Compliance, Sales, and Account Management teams to deliver strong support to our employers.
• Serve as project manager on interdepartmental initiatives, ensuring clear communication and collaboration with all teams to deliver on company objectives.
• Demonstrate commitment to our core competencies of being authentic, empathetic, curious, creative, and outcome-oriented.

Requirements

• Bachelor's degree in business or a related field or equivalent experience.
• 1+ years of project management or equivalent experience.
• A detail-oriented and results-driven mindset to do what it takes to meet an employer's needs.
• Strong problem-solving skills while actively engaging with employers.
• Ability to multitask numerous different projects simultaneously.
• Strong written and verbal communication skills.
• Demonstrated success in multi-departmental problem-solving.

Preferred Qualifications

• Previous experience with a start-up or high-growth organization.
• Previous experience with an ICHRA TPA or ICHRA product.

About Us

We know healthcare. Our company was founded and is still led by industry veterans who have started and grown several market-leading companies in the space. We have raised money from top-tier investors who share the same long-term vision of building an industry-defining company that will endure over the long run. We are well capitalized.

Our clients love us. Customer satisfaction rates among employees using Gravie health plans consistently rank above 80%—nearly 40 points above the industry average.

Our culture is unique. We tend to be non-hierarchical, merit-driven, opinionated but kind people who thrive working in a high-performance, fast-paced environment. People at Gravie care deeply about making a positive impact in the lives of the people we serve.

Benefits

• Alternative medicine coverage.
• Flexible PTO.
• Up to 16 weeks paid parental leave.
• Paid holidays.
• 401k program.
• Transportation perks.
• Education reimbursement.
• 2 days of paid paw-ternity leave.