Temporary Hospital Transition Team Office Manager

Main Duties

• Answer or transfer incoming telephone calls.
• Properly process all HTT referrals from the Sandhills MCO as they are received.
• Enter consumer information into computer system with accuracy.
• Keep office machinery stocked with paper and schedule maintenance calls as needed.
• Update and email consumer caseload to team on weekly basis.
• Organize and prepare team for Clinical Staffings to be held every Wednesday morning.
• Apply and schedule staff appointments to Google calendar as needed.
• Organize information for monthly staff meetings.
• Print out all service authorizations and add to consumer medical record.
• Ensure all staff notes are added to medical records before auditing of all charts at the completion of services rendered.
• Monitor and process consumer updates accordingly for team reporting needs.
• Prepare discharge letters and affix correct postage requirements.
• Update team’s HTT report and submit weekly to Sandhills MCO.
• Communicate regularly with Sandhills MCO concerning authorizations and service extensions.
• Discharge consumers from services within computer system.
• Assist Supervisor and staff with any miscellaneous needs as asked.
• Keep office tidy and organized as needed.
• Copy screening packets weekly for the team.
• Routinely replenish office supplies through corporate ordering procedure.
• Function as safety committee staff and schedule routine fire/disaster drills for site.
• Archive medical records annually.

Requirements

• High School Diploma or GED required.
• 6 Months prior experience in an office setting.
• Persons with prior human service experience preferred.
• Must have a valid NC Driver's License.
• Must have had at least 8 years of driving experience, as this is a requirement of company's liability insurance carrier.