Nursing Office Manager

About the role

The Nursing Office Manager oversees administrative operations within the Nursing Department, provides scheduling and office support, maintains medical records compliance, and ensures timely state and federal data submissions. This role also serves as backup for key nursing administrative positions.

Responsibilities

• Serve as a liaison between physicians and nursing staff.
• Prepare and maintain policies, procedures, reports, audits, meeting minutes, and correspondence.
• Oversee medical records compliance and accurate submission of regulatory data.
• Manage staff COVID-19 testing records and reporting requirements.
• Utilize computer systems to create reports, forms, purchase requisitions, and other departmental documents.
• Provide backup support for nursing scheduling, staffing coordination, and resident appointment management.
• Care for resident appointments and assist with transportation when needed.
• Maintain inventory and ordering of nursing uniforms and departmental office supplies.
• Handle office communications, including phone calls, faxes, filing, and document distribution.
• Monitor audit findings and assist with corrective actions.
• Support resident safety, engagement, and quality of care initiatives.
• Ensure compliance with facility policies, safety standards, and reporting requirements.

Requirements

• A high school diploma or equivalent required; some college coursework preferred.
• Previous supervisory experience preferred.
• Administrative or clerical experience in a healthcare setting required; long-term care experience strongly preferred.
• Strong organizational, communication, and multitasking skills.
• Proficiency with Microsoft Office and healthcare documentation systems preferred.

Qualifications

• High School Diploma or equivalent required.
• Some college coursework preferred.
• Previous supervisory experience preferred.
• Administrative or clerical experience in a healthcare setting required; long-term care experience strongly preferred.
• Strong organizational, communication, and multitasking skills.
• Proficiency with Microsoft Office and healthcare documentation systems preferred.