Temporary - Ambulatory Care - Pharmacy Technician - Medication Access Specialist - OSC Pharmacotherapy Clinic - Part Time - 8 Hour - Days

About the role

The Medication Access Specialist is responsible for supporting ambulatory care pharmacy programs that support patient medication access. The position provides support to prior authorization (PA) and financial assistance (FA) processes, medication refills, and other related patient support activities. This role focuses on completing prior authorizations, communicating with insurers and clinic staff, and working on refill protocols to prevent therapy interruptions. The Specialist serves as a key liaison between patients, providers, payers, and pharmacy teams to ensure smooth medication access.

Responsibilities

• Support prior authorization (PA) and financial assistance (FA) processes
• Facilitate medication refills and related patient support activities
• Complete prior authorizations and communicate with insurers and clinic staff
• Work on refill protocols to prevent therapy interruptions
• Act as a liaison between patients, providers, payers, and pharmacy teams

Education

• High School Graduate or Equivalent – Required
• Completion of Pharmacy Technician Program – Preferred

Experience

• 3–5 years of experience as a licensed Pharmacy Technician in a clinical, ambulatory care, or specialty pharmacy setting – Required
• Demonstrated experience with prior authorizations (PAs), insurance verification, and medication access workflows
• Proficient in using electronic health records (EHRs), pharmacy benefit tools, and prior authorization portals (e.g., CoverMyMeds, Surescripts)
• Experience collaborating with pharmacists, providers, and insurance companies to resolve access barriers and support patient adherence
• Strong understanding of specialty and high-cost medications, including coordination with patient assistance programs (PAPs) and manufacturer hubs

Certifications/Licensures

• Pharmacy Tech – California Board of Pharmacy – Required
• CPhT Pharmacy Technician – PTCB Pharmacy Technician Certification Board – Required

Schedule

• Shift options: 8:00 am – 4:30 pm or 8:30 am – 5:00 pm
• Scheduled weekly hours: 20
• Position is temporary and expected to last at least until December 31, 2026

Pay

• Pay range: $38.04 – $51.35 per hour
• Offer amounts are based on demonstrated/relevant experience and/or licensure
• Pay will be adjusted to the local market if hired outside of the Bay Area