Ambulatory Care - Medication Access Specialist - Pharmacotherapy Clinic - Full Time - 8 Hour - Days
John Muir Health · Walnut Creek, CA · 2 wk ago
On-siteHealthcare$38.04–$51.35/hrFull-time
About the role
The Medication Access Specialist supports ambulatory care pharmacy programs focusing on patient medication access. Key responsibilities include:
- Supporting prior authorization and financial assistance processes
- Managing medication refills to prevent therapy interruptions
- Communicating with insurers and clinic staff to ensure smooth medication access
- Serving as a liaison between patients, providers, payers, and pharmacy teams
Responsibilities
- Completing prior authorizations and communicating with insurers and clinic staff
- Working on refill protocols to prevent therapy interruptions
- Collaborating with pharmacists, providers, and insurance companies to resolve access barriers and support patient adherence
- Understanding specialty and high-cost medications, including coordination with patient assistance programs (PAPs) and manufacturer hubs
Requirements
- 3-5 years of experience as a licensed Pharmacy Technician in a clinical, ambulatory care, or specialty pharmacy setting
- Demonstrated experience with prior authorizations (PAs), insurance verification, and medication access workflows
- Proficient in using electronic health records (EHRs), pharmacy benefit tools, and prior authorization portals (e.g., CoverMyMeds, Surescripts, etc)
- Strong understanding of specialty and high-cost medications, including coordination with patient assistance programs (PAPs) and manufacturer hubs
Qualifications
- High School Graduate or Equivalent
- Completion of a Pharmacy Technician Program preferred
Skills
- Effective communication skills
- Strong organizational and problem-solving abilities
- Ability to work independently and as part of a team
Benefits
N/A
Pay
$38.04 - $51.35 per hour
Schedule
08:00 - 08:30 AM, Exempt