Temporary Administrative and Training Clerk

Essential Duties

• Affords assistance with answering the main phone line and relaying accurate messages to other staff members
• Verifies and distributes general mail, emails, and faxes
• Monitors and disburses funds received by the Department
• Creates invoices for departmental customers
• Investigates inquiries from vendors regarding amounts owed and specific invoices
• Investigates requests from customers regarding account balances and specific invoices
• Supports the maintenance of the policies and procedures manual for the Department
• Provides support for internal program auditing
• Edits departmental forms as needed
• Supports the planning and implementation of Continuing Education workshops for mediators
• Supports the implementation of the Dispute Resolution Training Institute™ activities, including Basic Mediation Training, Family Mediation Training, and other ADR courses
• Supports the preparation of training materials
• Supports the coordination of workshops tailored to customers' requests
• Supports the maintenance of a contact database for training participants
• Attends mediator continuing education activities
• Mediates when necessary

Position Requirements

• Good communication skills, organization skills, ability to interact with the public, and ability to prioritize are required
• Texas motor vehicle operator’s license and automobile insurance or available alternate means of transportation in the relevant service area is required
• Must not have been convicted of a Crime of Moral Turpitude

Supplemental Information

• Prefer individual with knowledge of Generally Accepted Accounting Principles (GAAP) and accounting software
• Requires good communication skills, experience with office-related computer software, and the ability to interact with the public including excellent communication skills, both written and verbal
• Outstanding grammar and vocabulary; capable of researching programs and projects in a variety of ways, utilizing multiple sources and resources
• Knowledge of standard office practices and procedures; ability to read, analyze, and interpret policies and procedures; ability to operate office equipment; proficient in a variety of computer software programs
• Knowledge of issues and purposes of ADR; knowledge of Code of Ethics for Neutrals and Code of Conduct for Court Personnel
• Organizational and multi-taking skills; energetic, independent and a self-motivated team player
• Ability to establish and maintain effective working relationships with coworkers, other offices and employers, and the public
• Follow oral and written instruction

Physical and Environmental Requirements

• Sit for long periods of time for traveling
• Stand, walk, push boxes of materials on a cart weighing up to 200 pounds, and crouch
• Lift and/or move objects weighing up to 50 pounds, such as files, boxes of equipment or similar objects
• Use hands to finger, handle, or feel
• Reach with hands and arms
• Use near and far vision, and ability to adjust focus
• Describe environments proposed for activities, including appearance, smell, noise level, and temperature