Administrative Legal Clerk (Temporary Position)

About the Role

The Administrative Legal Clerk provides administrative and operational support to the Legal team by assisting with the processing and administration of legal documents and member account inquiries. This position serves as a liaison between the Legal team, Member Solutions Department, and other internal staff, members, attorneys, courts, and government agencies. This is a temporary employment opportunity with a duration of six (6) months.

Responsibilities

• Receiving, reviewing, and tracking legal documents, including wage garnishments, tax levies, subpoenas, bankruptcy notices, court orders, and other related correspondence.
• Preparing routine documentation and monitoring deadlines to support timely responses to legal-related requests.
• Answering incoming calls and responding to member inquiries regarding account status, legal notices, collections activity, and payment options.
• Communicating with attorneys, court employers, government agencies, members, and internal team members regarding legal processing, account research, and resolution of concerns.
• Maintaining legal files, records, account notes, and documentation in accordance with retention policies and confidentiality expectations.
• Collaborating with Member Solutions team members and other internal staff to support collection efforts and resolve account-related concerns.
• Supporting departmental projects, audits, and other duties as needed to effectively assist Legal team operations.

Qualifications

The Administrative Legal Clerk does not provide legal advice or legal opinions.