TEMP - Implementation Consultant I - Payroll

About the role

At Paylocity, we're seeking a Payroll Consultant with customer service experience and technical skills to assist new clients in transitioning to Paylocity's payroll and human resources solutions. This is an entry-level opportunity for those passionate about delivering excellent client experiences and developing foundational implementation skills.

Responsibilities

• Support small business clients by configuring solutions that meet their unique needs.
• Facilitate meetings and maintain communication throughout the life cycle of their implementation.
• Provide post-implementation support, including system maintenance and issue resolution.
• Aid clients in data migration, data mapping, and data validation processes.
• Collaborate with clients to gather and analyze their business requirements related to specific HCM functions (e.g., payroll, HR, time, and labor).
• Review and configure system settings to ensure alignment with client needs and expectations.
• Work with internal cross-functional teams to deliver high-quality implementations.
• Troubleshoot and resolve implementation-related issues, escalating critical concerns as necessary.

Requirements

• 1+ years of customer service or customer interfacing role
• 1+ years of HCM implementation experience preferred
• Bachelor’s degree is strongly preferred; however, candidates with an associate degree and relevant experience, or a high school diploma/equivalent with at least five (5) years of experience in HCM, will also be considered
• Client-centric approach: Excellent interpersonal verbal and written communication skills with a strong customer-focused mindset throughout the implementation process
• Proficiency in Microsoft Office (with a strong emphasis on Excel) and other relevant programs
• Resourcefulness: Utilize problem-solving abilities to overcome obstacles and find creative solutions that meet project requirements and client expectations
• Project management: Successfully handle multiple projects concurrently, effectively prioritize tasks, manage timelines, and ensure deliverables are met on time
• Maintain high levels of organization and attention to detail through the implementation process to meet client deadlines and achieve successful outcomes

Qualifications

• Ability to sit for extended periods
• Use of computer and phone systems
• Ability to operate a computer, use phone systems, and type
• Experience with Excel functions including VLOOKUP, Pivot tables, data manipulation, and analysis

Skills

• Excellent interpersonal verbal and written communication skills
• Strong attention to detail
• Mastering multitasking
• Exceptional customer service

Benefits

Paylocity is an equal-opportunity employer. We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. To request reasonable accommodation in the job application or interview process, please contact accessibility@paylocity.com. This email address is exclusively designated for such requests, aligning with federal and state disability laws. Applicants should apply via www.paylocity.com/careers.

Pay

The pay for this position is $25/hour; however, base pay offered may vary depending on job-related knowledge, skills, and experience. This position offers a full range of benefits outlined here. This information is provided per the relevant state and local pay transparency laws for the location in which this position will be performed.