TEMP-Admin Clerical Cust Svc (CEISMC)

About the Institute

Georgia Tech is a top-ranked public research university situated in the heart of Atlanta, a diverse and vibrant city with numerous economic and cultural strengths. The Institute serves more than 45,000 students through top-ranked undergraduate, graduate, and executive programs in engineering, computing, science, business, design, and liberal arts. Georgia Tech's faculty attracted more than $1.4 billion in research awards in fields ranging from biomedical technology to artificial intelligence, energy, sustainability, semiconductors, neuroscience, and national security. Georgia Tech ranks among the nation's top 20 universities for research and development spending and No. 1 among institutions without a medical school.

Georgia Tech's mission is to develop leaders who advance technology and improve the human condition. The Institute's values include academic excellence, diversity of thought and experience, inquiry and innovation, collaboration and community, and ethical behavior and stewardship. Over the next decade, Georgia Tech will become an example of inclusive innovation, a leading technological research university committed to serving the public good, addressing global challenges, making technology broadly accessible, and developing principled leaders from all backgrounds.

About the Role

Provide office support services within a campus unit, including organizing and preparing correspondence, reports, and other documentation; scheduling meetings and events; maintaining files; and assisting customers with their service needs. Specific duties will be determined based on assignment and unit needs.

This position will interact on a consistent basis with unit management and staff, vendors, and office visitors.

Responsibilities

• Compose routine correspondence; prepare and route correspondence, reports, and other documentation.
• Compile and organize data for use in reports.
• Schedule and make arrangements for meetings and other events.
• Make travel arrangements for unit staff as directed.
• Maintain office supplies inventory.
• Maintain filing system.
• Receive and refer phone calls; greet and direct office visitors.
• Gather pertinent information regarding customer service needs.
• Respond to customer questions or concerns.
• Perform other duties as assigned.

Requirements

• High school diploma, GED Certificate, or Vocational School Diploma.
• Up to two years of job-related experience.
• Ability to work outside of typical business hours as needed, potentially including evenings, weekends, and holidays.

Skills

• General office administration, including document preparation and processing, records management, event planning, and organization.
• Spoken and written communication, and interpersonal skills.
• Ability to multi-task.
• Proficiency in basic office-related computer applications.