Teller (Verona Branch)

About the role

Branch Delivery is responsible for delivering high-quality, consistent client experiences across branch locations while ensuring operational excellence and adherence to bank policies and regulatory requirements.

• Managing day-to-day branch service operations
• Supporting client transactions
• Ensuring accurate and timely execution of all frontline banking activities
• Coaching and supporting branch teams to meet performance expectations
• Implementing process improvements that strengthen service delivery
• Monitoring operational controls to reduce risk and maintain compliance

Responsibilities

The Teller Role:

• Conducts all credit and debit transactions in compliance with established bank policies and procedures
• Keeps proper cash supply on hand and prepares daily proof record while maintaining an acceptable difference record
• May process night deposits and ATM transactions
• Delivers excellent service to all bank customers
• May refer customers to other bank staff for product sales or problem resolution
• Other duties as assigned

Career Level Definition

Responsibilities:

• Working under moderate supervision
• Problems are typically of a routine nature, but may at times require interpretation or deviation from standard procedures
• Communicates information that requires some explanation or interpretation

Knowledge & Experience:

• Typically requires 2+ years relevant experience
• May require vocational or technical training

Physical Requirements

• Must be able to stand for extended periods of time and lift objects up to 30 lbs

Compensation

Compensation offered will be based on a variety of factors, including but not limited to education, work experience, skills, certifications, and geographic location.

Benefits

Eligible teammates may participate in a comprehensive benefits package that includes:

• Medical, dental, and vision coverage
• Life insurance
• Disability coverage
• Paid time off
• Retirement savings through a 401(k) plan
• Wellness resources
• Other programs designed to support teammates' health and financial well-being

Subject to plan terms and eligibility requirements. Certain positions may be eligible for incentive compensation, bonuses, or other variable compensation, subject to applicable plans and performance criteria. General information on the comprehensive benefits package can be found at Employee Benefits | Banking Career Benefits | Atlantic Union Bank.