Teller Supervisor

About the role

As a Teller Supervisor you will support the assistant branch manager and branch manager by overseeing the efficient operation of the branch to ensure all operational functions are completely and properly performed by the staff while conveying a feeling of trust, service, security and satisfaction to customer and staff. You will be responsible for overseeing the teller function, working with the department to achieve growth and provide excellent customer service. These duties as a teller supervisor are contingent on the scope of the services that are offered at the facility.

Responsibilities

• Complete deposits, withdrawals, and other financial interactions
• Provide excellent customer service
• Balance teller station
• Confirm accuracy of transactions
• Prepare, verify and issue cashier checks and personal money orders, and facilitate wire transfers
• Open new accounts
• Renegotiate certificates of deposit
• Review balances with employees and staff daily

Education and experience

• High School Diploma, required
• Associates degree and equivalent industry experience in related field, preferred
• Minimum 1 year of working experience in a bank branch setting, required
• Minimum 1 year of working experience as Teller, required
• National Mortgage Licensing System (NMLS) registration under the terms of the S.A.F.E. Act of 2008 and Regulation Z, preferred
• Proficient with Microsoft

Qualifications

• Organized and dependable
• Analytical and attention to detail
• Ability to problem solve and multi-task
• Verbal and Written Communication
• Self-Motivated
• Team Player