Teller Service Associate (Sycamore)

About the role

You'll connect with members and potential members by providing courteous, professional, and knowledgeable service to increase member satisfaction and account usage.

Responsibilities

• Accurately and efficiently processing transactions – such as deposits, payments, withdrawals, cashing checks, etc.
• Actively listening to identify the member’s unique needs and educating them on appropriate credit union products/services
• Understanding the technology available to members and demonstrating to them how to use it
• Performing miscellaneous operation duties in accordance with established policies and procedures
• Promoting a positive and professional image of the credit union

Requirements

• High school diploma or equivalent (i.e. GED) or equivalent experience
• Customer service & cash handling experience preferred
• Exuding confidence and leading by example in providing outstanding member service to members, potential members, and coworkers
• Having excellent communication skills with the ability to adjust your communication style to your audience
• Holding a positive attitude and strong desire to help others
• Having excellent computer skills with the ability to navigate between multiple programs

Qualifications

N/A

Skills

• Customer service
• Cash handling
• Technology
• Communication
• Confidence
• Positive attitude
• Computer skills

Benefits

N/A

Pay

$19.14/HR, with monthly and annual incentives

Schedule

N/A

Benefits

N/A