Teller Service Associate (Manchester)
Dupaco Community Credit Union · Manchester, IA · 2 mo ago
Customer Service$19.14/hrFull-time
About the role
You'll connect with members and potential members by providing courteous, professional, and knowledgeable service to increase member satisfaction and account usage.
Responsibilities
- Accurately and efficiently processing transactions – such as deposits, payments, withdrawals, cashing checks, etc.
- Actively listening to identify the member’s unique needs and educating them on appropriate credit union products/services
- Understanding the technology available to members and demonstrating to them how to use it
- Performing miscellaneous operation duties in accordance with established policies and procedures
- Promoting a positive and professional image of the credit union
Requirements
- High school diploma or equivalent (i.e. GED) or equivalent experience
- Customer service & cash handling experience preferred
- Confidence and leadership in providing outstanding member service
- Excellent communication skills with the ability to adjust style to audience
- A positive attitude and strong desire to help others
- Excellent computer skills with the ability to navigate between multiple programs
Qualifications
None specified
Skills
Not specified
Benefits
Not specified
Pay
Starting pay of $19.14/HR, with monthly and annual incentives
Schedule
N/A