Jobs · Customer Service · Iowa

Teller Service Associate (Manchester)

Dupaco Community Credit Union · Manchester, IA · 2 mo ago
Customer Service$19.14/hrFull-time

About the role

You'll connect with members and potential members by providing courteous, professional, and knowledgeable service to increase member satisfaction and account usage.

Responsibilities

  • Accurately and efficiently processing transactions – such as deposits, payments, withdrawals, cashing checks, etc.
  • Actively listening to identify the member’s unique needs and educating them on appropriate credit union products/services
  • Understanding the technology available to members and demonstrating to them how to use it
  • Performing miscellaneous operation duties in accordance with established policies and procedures
  • Promoting a positive and professional image of the credit union

Requirements

  • High school diploma or equivalent (i.e. GED) or equivalent experience
  • Customer service & cash handling experience preferred
  • Confidence and leadership in providing outstanding member service
  • Excellent communication skills with the ability to adjust style to audience
  • A positive attitude and strong desire to help others
  • Excellent computer skills with the ability to navigate between multiple programs

Qualifications

None specified

Skills

Not specified

Benefits

Not specified

Pay

Starting pay of $19.14/HR, with monthly and annual incentives

Schedule

N/A

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