Teller Service Associate (Key West)

About the role

A Dupaco Career is different. You'll work with an inclusive crew of caring, passionate, and fun-loving people and you'll join them in working together toward a higher purpose. When you get here, you’ll know that your voice is valued and heard. You’ll find new and unique ways to make a positive impact just by being you. In the Teller Service Associate role you'll learn skills that will benefit you throughout your Dupaco Career and you'll find with that knowledge you'll 'Know, Show, and Grow' your way through 'YOUR' Career Journey.

Responsibilities

• Connecting with members and potential members by providing courteous, professional and knowledgeable service to increase member satisfaction and account usage
• Accurately and efficiently processing transactions – such as deposits, payments, withdrawals, cashing checks, etc.
• Actively listening to identify the member’s unique needs and educating them on appropriate credit union products/services
• Understanding the technology that is available to the members and demonstrating to them how to use it
• Performing miscellaneous operation duties in accordance with established policies and procedures
• Promoting a positive and professional image of the credit union

Requirements

• High school diploma or equivalent (i.e. GED) or equivalent experience

Skills

• Customer service & cash handling experience preferred
• Ability to exude confidence and lead by example in providing outstanding member service to members, potential members, and coworkers
• Excellent communication skills with the ability to adjust your communication style to your audience
• Positive attitude and strong desire to help others
• Excellent computer skills with the ability to navigate between multiple programs

Benefits

• Great benefit package that helps you take care of yourself and save for your future with a generous 401k match

Pay

Awesome starting pay of $19.14/HR, with monthly and annual incentives.