Jobs · Finance · Massachusetts

Teller (PT) - Feeding Hills Branch

Westfield Bank · Feeding Hills, MA · 2 wk ago
On-siteFinancePart-time

About the role

Provides prompt and professional service to new and existing customers by handling day-to-day transactions which include processing transactions such as deposits and withdrawals and assisting with customer inquiries.

Schedule

Wednesday 12:15p – 5:15p
Thursday 12:15p – 6:15p
Friday 12:15p – 6:15p
Saturday 9:15a – 12:15p
Total Hours: 20

Responsibilities

  • Adheres to established customer service standards.
  • Provides information regarding bank products to all potential customers both retail and commercial.
  • Independent performance of all teller transactions and related services.
  • Maintains security of cash drawer and proves cash drawer at end of day.
  • Meets assigned referral goals through referral of bank products and services to meet customers banking needs.
  • Assists in resolving customer problems as they arise.
  • May assist with balancing the ATM.
  • Assists customers with Safe Deposit.
  • Completes BSA, AML, and other Regulatory and Continuing Education as assigned.
  • Adheres to all bank and regulatory policies and procedures specific to position.
  • Assumes additional responsibilities as requested.

Requirements

  • High School Diploma or GED required.
  • Minimum of 6 months of previous cash handling and customer service experience preferred.

Physical Demands

  • Stand: Frequently (33%-66% of the time)
  • Walk: Frequently (33%-66% of the time)
  • Sit: Occasionally (up to 33% of the time)
  • Handling / Fingering: Constantly (more than 66% of the time)
  • Reach Outward: Frequently (33%-66% of the time)
  • Reach Above Shoulder: Occasionally (up to 33% of the time)
  • Climb: Occasionally (up to 33% of the time)
  • Crawl: Occasionally (up to 33% of the time)
  • Squat or Kneel: Frequently (33%-66% of the time)
  • Bend: Frequently (33%-66% of the time)
  • Lift/Carry 10 lbs or less: Frequently (33%-66% of the time)
  • Lift/Carry 11-20 lbs: Frequently (33%-66% of the time)
  • Lift/Carry 21-50 lbs: Occasionally (up to 33% of the time)
  • Lift/Carry 51-100 lbs: Not Applicable
  • Lift/Carry Over 100 lbs: Not Applicable
  • Push/Pull 12 lbs or less: Occasionally (up to 33% of the time)
  • Push/Pull 13-25 lbs: Occasionally (up to 33% of the time)
  • Push/Pull 26-40 lbs: Occasionally (up to 33% of the time)
  • Push/Pull 41-100 lbs: Occasionally (up to 33% of the time)

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