Teller (PT) - Feeding Hills Branch
Westfield Bank · Feeding Hills, MA · 2 wk ago
On-siteFinancePart-time
About the role
Provides prompt and professional service to new and existing customers by handling day-to-day transactions which include processing transactions such as deposits and withdrawals and assisting with customer inquiries.
Schedule
Wednesday 12:15p – 5:15p
Thursday 12:15p – 6:15p
Friday 12:15p – 6:15p
Saturday 9:15a – 12:15p
Total Hours: 20
Responsibilities
- Adheres to established customer service standards.
- Provides information regarding bank products to all potential customers both retail and commercial.
- Independent performance of all teller transactions and related services.
- Maintains security of cash drawer and proves cash drawer at end of day.
- Meets assigned referral goals through referral of bank products and services to meet customers banking needs.
- Assists in resolving customer problems as they arise.
- May assist with balancing the ATM.
- Assists customers with Safe Deposit.
- Completes BSA, AML, and other Regulatory and Continuing Education as assigned.
- Adheres to all bank and regulatory policies and procedures specific to position.
- Assumes additional responsibilities as requested.
Requirements
- High School Diploma or GED required.
- Minimum of 6 months of previous cash handling and customer service experience preferred.
Physical Demands
- Stand: Frequently (33%-66% of the time)
- Walk: Frequently (33%-66% of the time)
- Sit: Occasionally (up to 33% of the time)
- Handling / Fingering: Constantly (more than 66% of the time)
- Reach Outward: Frequently (33%-66% of the time)
- Reach Above Shoulder: Occasionally (up to 33% of the time)
- Climb: Occasionally (up to 33% of the time)
- Crawl: Occasionally (up to 33% of the time)
- Squat or Kneel: Frequently (33%-66% of the time)
- Bend: Frequently (33%-66% of the time)
- Lift/Carry 10 lbs or less: Frequently (33%-66% of the time)
- Lift/Carry 11-20 lbs: Frequently (33%-66% of the time)
- Lift/Carry 21-50 lbs: Occasionally (up to 33% of the time)
- Lift/Carry 51-100 lbs: Not Applicable
- Lift/Carry Over 100 lbs: Not Applicable
- Push/Pull 12 lbs or less: Occasionally (up to 33% of the time)
- Push/Pull 13-25 lbs: Occasionally (up to 33% of the time)
- Push/Pull 26-40 lbs: Occasionally (up to 33% of the time)
- Push/Pull 41-100 lbs: Occasionally (up to 33% of the time)