Teller Pay Starting at DOE

Full-Time/Regular

Summary

Responsible for actively promoting and selling North Shore Bank products and services. Acts as the Bank's personal representative with its customers, providing efficient, accurate and friendly service; builds strong relationships between the customer and the Bank. Some Tellers are assigned as Area Tellers; staff in these roles are assigned a number of branch locations to support.

Essential Duties and Responsibilities

North Shore Bank's Position Descriptions are intended to describe only the major responsibilities of the job. You may be expected to perform other duties specified by your manager. Everyone is expected to contribute whatever efforts necessary to operate efficiently and effectively to insure the success of North Shore Bank.

Service/Sales

• Consistently performs North Shore Bank Quality of Services standards with both external and internal customers that meets expectations and promotes customer willingness to keep, expand and refer banking relationships with North Shore Bank.
• Engages customers in meaningful conversations and asks questions to identify cross-selling opportunities; makes appropriate blend of qualified referrals to branch personnel and branch business partners on a consistent basis to meet goals as communicated by Branch Administration.
• Uses customer relationship management tool to record referrals and update customer contacts.
• Receives and answers questions from…