Teller (Leisureworld)

About the role

This position is responsible for providing a best-in-class customer experience while processing transactions, servicing existing and potential customers, and contributing to branch sales goals.

Responsibilities

• Provide excellent customer experience
• Perform basic customer and cash transactions
• Balance cash each day
• Identify referral opportunities to contribute to branch goals
• Adhere to all applicable laws and regulations governing bank operations, including compliance with Atlantic Union Bankshares’ BSA/AML Policy and Procedures
• Identify risk and escalate concerns through proper channels
• Develop and maintain knowledge of bank products, services, including other lines of business
• Learn and adapt to changing digital channels
• Other duties as assigned

Requirements

• High school diploma or equivalent required
• Previous cash handling experience preferred
• Previous customer service experience required
• Excellent customer service skills
• Excellent oral and written communication skills
• Ability to exercise sound business judgment
• Proficient computer skills
• Ability to handle multiple tasks with attention to detail
• Flexible, able to adapt to change
• Able to stand for extended periods of time and lift objects up to 30 pounds

Benefits

This position is eligible to participate in either an applicable incentive compensation plan or a discretionary profit-sharing bonus program. A comprehensive benefits package is available; details can be found at Atlantic Union Bank Careers Benefits.