Teller

Location: Livonia, MI • Permanent, full-time, onsite position

About The Role

We are seeking a friendly, customer-focused Teller to join a busy branch environment. This position is ideal for someone who enjoys working with people, handling cash transactions, and providing exceptional service. You will assist members both in-person and through the drive-thru while supporting daily branch operations. While this is a high-traffic branch, there are opportunities throughout the day to assist with administrative tasks, data entry, outbound member calls, and various operational projects.

Responsibilities

• Process member transactions including deposits, withdrawals, loan payments, and transfers
• Accurately handle cash, checks, and other negotiable instruments
• Balance and maintain a cash drawer throughout the day
• Serve members in the lobby and drive-thru
• Answer member questions and provide outstanding customer service
• Issue debit cards and assist with account-related requests
• Perform data entry and administrative support tasks
• Make outbound calls as needed to support branch operations
• Assist with branch opening and closing procedures
• Answer incoming phone calls and direct inquiries appropriately
• Organize and maintain branch supplies and paperwork
• Support other departments when needed
• Maintain confidentiality and comply with company policies and regulations

Qualifications

• Previous cash handling experience preferred
• Teller, banking, retail cash handling, or customer service experience is a plus
• Strong attention to detail and accuracy
• Excellent communication and interpersonal skills
• Comfortable interacting with a diverse member population
• Ability to multitask in a fast-paced environment
• Basic computer and data entry skills
• Professional and dependable work ethic

Preferred Skills

• Teller experience
• Cash handling
• Face-to-face customer service
• Transaction processing
• Problem-solving
• Time management
• Attention to detail

Training & Onboarding

• Hands-on branch training
• Job shadowing with experienced team members
• Online learning modules and compliance training
• Ongoing coaching and development from branch leadership

Work Environment

• Business casual dress code (no jeans unless approved dress-down day)
• Small, team-oriented branch environment
• Opportunity to learn multiple areas of branch operations

Schedule

Monday-Friday, 9:00 AM - 5:30 PM (No Saturdays)

Pay

$34,255.00 per year