Teller I

Description POSITION SUMMARY The Teller I is responsible for delivering exceptional customer service by efficiently processing financial transactions and maintaining compliance with all Bank policies and procedures. This role contributes to customer experience by providing prompt, accurate, and courteous service while identifying opportunities to refer customers to appropriate banking products or services. Essential Duties And Responsibilities The essential functions include, but are not limited to the following: Transaction Processing & Customer Service Portray a positive company image through professional and friendly customer interactionsListen actively to customer inquiries to determine appropriate service actionsAccurately process a variety of customer transactions, issuing receipts and maintaining detailed recordsCash checks and pay out funds after verifying signatures, balances, and other account informationMaintain daily balancing of cash drawer using counting machines or manual verificationReceive and count daily inventories of cash and drafts; order cash as needed to meet branch demandMonitor vault and ATM balances to ensure accuracy and securityExplain and promote Bank products and services tailored to individual customer needsIdentify opportunities to refer customers for additional financial services and products Operational Support Perform special customer services in accordance with Bank policiesCount, verify, and post armored car depositsIdentify and resolve discrepancies or errors in transactions or accountsArrange currency and coin in drawers according to denominationCompose and mail customer correspondence regarding account discrepancies and unpaid items Additional Responsiblities Perform other related duties and responsibilities as assigned by management. Requirements EDUCATION & EXPERIENCE High School Diploma or equivalent work experienceMinimum of one (1) year of experience in similar job duties Central Bank is an Equal Opportunity Employer All qualified applicants will receive consideration without regard to race, color, religion, national origin, ancestry, pregnancy status, sex, age, marital status, disability, medical condition, sexual orientation, gender identity, protected veteran or any other characteristics protected by law. race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. We make all reason accommodations to meet the obligations set forth under the Americans with Disabilities Act (ADA) and state disability laws.