Teller I 3/4 Time

About the role

Elevations Credit Union is a member-owned not-for-profit financial institution serving Colorado’s Front Range. Founded in 1952, we've grown from 12 members and less than $100 in assets to an institution with 15 branches and more than 170,000 members that manages over $3 billion in assets and is the No. 1 credit union mortgage lender in Colorado. At Elevations, we've made a commitment to move away from a product-centered business model and focus instead on creating consumer solutions. Our objective is to provide our members, as well as the entire community, with unbiased consumer information.

Responsibilities

• Exhibits passion for Elevations Credit Union (ECU) and demonstrates Elevations’ core values, Integrity, Respect, Passion, Creativity, and Excellence.
• Engages members using the Personalized, Elegant, Accurate, Kind, and Timely (PEAK’T) Service Model with care, professionalism, and the highest level of service to explore relevant solutions to members and refer to internal partners as identified.
• Performs teller transactions to include, but not limited to, processing account deposits, withdrawals, and payments promptly and accurately.
• Maintains high-level operational excellence in the completion of daily teller operations including but not limited to, cash balancing, completing opening and closing tasks and/or performing and/or supporting the completion of periodic cash control and operational audits.
• Develops good interpersonal relationships by helping members feel valued.
• Adheres to all applicable Federal and State laws and regulations governing the Credit Union, including the Bank Secrecy Act (BSA).
• Follows process and procedures to protect members and ECU from fraud and loss. Reports To: Associate Branch Manager.

Requirements

• 6 months experience successfully managing customer service interactions in a fast-paced environment.
• Equivalent to a high school diploma.
• Proficient in Microsoft Word and Excel.

Qualifications

• Bilingual English/Spanish speaking preferred – includes $120/month bilingual bonus after passing aptitude assessment!

Skills

• Passion for Elevations Credit Union (ECU) and its core values.
• Effective communication and interpersonal skills.
• Customer service orientation.
• Basic computer skills, particularly Microsoft Word and Excel.

Benefits

• A competitive total rewards package with 4 weeks paid time off for full-time employees, work anniversary paid time off, paid volunteer time off, and 12 paid holidays.
• Comprehensive medical, dental, and vision plans with employer contributions to supercharge your Health Savings Account.
• An up to a 4% match on 401(k) contributions.
• Up to twelve weeks of fully paid parental leave.
• An extensive Employee Assistance Program that provides personalized care options for your whole household.
• Able to learn, develop and grow with access to LinkedIn Learning, career and leadership development programs, job shadowing, a mentor program, and tuition reimbursement up to $5,250/year.

Pay

The person hired into this position will likely earn between $ 19.47 and $24.30 hourly rate plus annual bonus. Actual compensation offered may vary from the posted hiring range based on factors such as relevant experience, time in role, base salary of internal peers, prior performance, business sector, licensure requirements and/or skill level, and will be finalized at the time of offer.

Schedule

This job operates in an office setting and routinely uses standard office equipment. Days of work: Monday through Friday and every Saturday. Position Type/Expected Hours of Work: Part Time 3/4 time 30-35 hours per week.

Location

On-site: Elevations Credit Union - Boulder Diagonal Branch

Summary/Objective

If you join our team, here are some of the perks you can expect: A competitive total rewards package with 4 weeks paid time off for full-time employees, work anniversary paid time off, paid volunteer time off, and 12 paid holidaysComprehensive medical, dental, and vision plans with employer contributions to supercharge your Health Savings AccountUp to a 4% match on 401(k) contributionsUp to twelve weeks of fully paid parental leaveAn extensive Employee Assistance Program that provides personalized care options for your whole householdAmple opportunity to learn, develop and grow with access to LinkedIn Learning, career and leadership development programs, job shadowing, a mentor program, and tuition reimbursement up to $5,250/year

Physical Requirements

• Sitting frequently, walking occasionally, use of hands frequently, hearing constantly, talking frequently, exerting up to 10 lbs of force occasionally and up to 25 lbs of force infrequently to lift, carry, push, pull, or move objects.

Work Environment

Elevations uses multi-factor authentication to keep our data safe. As such, a personal smartphone is a requirement for employment with us. This job operates in an office setting and routinely uses standard office equipment.

Anticipated Application Window

This role is anticipated to close within 25 days from the date of posting. However, if the position has not been filled, Elevations may keep the application period open longer.

About Us

Elevations Credit Union is a member-owned not-for-profit financial institution serving Colorado’s Front Range. Founded in 1952, we've grown from 12 members and less than $100 in assets to an institution with 15 branches and more than 170,000 members that manages over $3 billion in assets and is the No. 1 credit union mortgage lender in Colorado. At Elevations, we've made a commitment to move away from a product-centered business model and focus instead on creating consumer solutions. Our objective is to provide our members, as well as the entire community, with unbiased consumer information.

EEO Statement

The Credit Union is dedicated to the principles of equal employment opportunity. We prohibit unlawful discrimination against applicants or employees on the basis of age 40 and over, race (including traits historically associated with race, such as hair texture and length, protective hairstyles), sex, sexual orientation, gender identity, gender expression, color, religion, creed, national origin, ancestry, disability, military status, genetic information, marital status, or any other status protected by applicable state or local law.

Privacy Statement

Your privacy is important to us. When you use this Careers site to apply for a job at Elevations Credit Union ("we" and "us"), we collect your personal information. Examples of personal information collected on the Careers site include your name, contact details, and information you provide for purposes of job applications. We do not sell your personal information to a third party. We may share your information with a third party who is performing a service for us related to job applicants. If you have any questions about this privacy statement, please contact us.

Know Your Rights Poster

Employee Polygraph Protection Act (EPPA)