Teller I, II or III

POSITION SUMMARY & MISSION

The Teller position at Tri Counties Bank includes a comprehensive benefit plan that covers medical, dental, vision, 401K, ESOP, holiday, vacation, and sick time. The hiring range for this position is $18.00 to $20.00 per hour, with potential for incentive opportunities and a competitive total compensation package based on qualifications and experience.

SUMMARY OF DUTIES

• Handles customer service transactions, such as receiving and disbursing funds, posting deposits and withdrawing funds.
• Provides information and assistance in researching customer problems, balances a cash drawer daily, and answers customer inquiries.
• Probes for customer financial needs and recommends bank products and services.
• Refers retail loan and deposit products and meets referral goals as assigned.
• Provides prompt, efficient, and friendly service to Bank customers ensuring all customer transactions are handled timely and accurately according to guidelines.
• Maintains a current understanding of Bank policies and procedures in compliance with all federal and state laws, including but not limited to Bank Secrecy Act (SARs, CIP, OFAC), Information Security (GLBA), Identity Theft Red Flags, Financial Elder Abuse Reporting, and any other applicable regulations that may be specific to your job duties.
• Completes necessary documentation and data entry.
• Processes all deposit and loan transactions.
• Makes outbound calls to new and existing customers to maintain contact and satisfy servicing needs.

QUALIFICATIONS

• A high school diploma or GED is required.
• Effective selling and cross-selling skills are essential.
• Excellent written and verbal communication skills are required.
• Ability to utilize personal computers and Windows based programs is necessary.
• Able to successfully complete Bank’s product and sales training courses is preferred.

PHYSICAL REQUIREMENTS

May be required to lift up to 25 pounds.