Teller I 1/4 Time
About the role
Summary/Objective: As part of the branch team, the Teller I serves as the face of Elevations for many of our members. This position provides account transaction services and engages with members to explore other financial needs. The Teller I is an important part of the branch team that creates raving fans through delivering amazing experiences—every member, every time.
About Us: Elevations Credit Union is a member-owned not-for-profit financial institution serving Colorado’s Front Range. Founded in 1952, we’ve grown from 12 members and less than $100 in assets to an institution with 15 branches and more than 170,000 members that manages over $3 billion in assets and is the No. 1 credit union mortgage lender in Colorado. At Elevations, we’ve made a commitment to move away from a product-centered business model and focus instead on creating consumer solutions. Our objective is to provide our members, as well as the entire community, with unbiased consumer information.
Responsibilities
- Exhibits passion for Elevations Credit Union (ECU) and demonstrates Elevations’ core values, Integrity, Respect, Passion, Creativity, and Excellence.
- Engages members using the Personalized, Elegant, Accurate, Kind, and Timely (PEAK’T) Service Model with care, professionalism, and the highest level of service to explore relevant solutions to members and refer to internal partners as identified.
- Performs teller transactions to include, but not limited to, processing account deposits, withdrawals, and payments promptly and accurately.
- Maintains high-level operational excellence in the completion of daily teller operations including but not limited to, cash balancing, completing opening and closing tasks and/or performing and/or supporting the completion of periodic cash control and operational audits.
- Develops good interpersonal relationships by helping members feel valued.
- Adheres to all applicable Federal and State laws and regulations governing the Credit Union, including the Bank Secrecy Act (