Teller (Express)
About Us
PlainsCapital Bank was founded in 1988 by a group of young bankers who dreamed of bringing relationship banking to their hometown of Lubbock, Texas. With the acquisition of Plains National Bank, a Lubbock financial institution with one branch and approximately $198.8 million in assets, they began growing the bank one relationship at a time. Over 30 years later, PlainsCapital Bank has held fast to its relationship-based culture and commitment to financial strength and stability. The bank ranks sixth among the largest banks headquartered in Texas by deposits and has a statewide presence with approximately 55 locations in markets such as Austin, the Coastal Bend, Dallas, Fort Worth, Houston, Lubbock, the Rio Grande Valley, and San Antonio.
PlainsCapital Bank conducts both commercial and consumer banking, offering a full suite of commercial banking products and services, as well as convenient personal banking services. The bank is known for its knowledgeable bankers, who provide financial and industry expertise along with local market knowledge to each client relationship.
Responsibilities
- Provides excellent customer service, including prompt acknowledgment of customers, maintaining a friendly and courteous disposition, and accurately processing transactions.
- Processes a variety of financial transactions, such as cashing checks, receiving deposits, distributing withdrawals, processing transfers, accepting loan payments, and preparing change orders.
- Informs customers of bank products and services, features, and benefits; refers customers to appropriate staff.
- Performs branch opening and closing duties as scheduled, adhering to security and dual control requirements.
- Maintains and balances daily cash drawer, other receipts, ATM (when required), and assists in vault, TCD, and/or TCR balancing.
- Verifies customers' signatures, account ownership, and identification.
- Utilizes banking systems to obtain account numbers and balances to research customer transaction questions.
- Wraps and bags coin, verifies currency, mixes new currency, and turns in mutilated currency.
- Processes mail, night-drop, and ATM deposits.
- Scans and uploads documents to be forwarded or uploaded to the appropriate file or department.
- Performs other duties as required.
Requirements
- High School diploma, general education degree (GED), or equivalent required.
- Six months of previous cash, sales, and/or customer service experience required.
- Ability to perform basic mathematical calculations, including addition, subtraction, multiplication, and division with basic calculator skills.
- Excellent verbal, written, and interpersonal communication skills.
- Strong time management, organizational, and problem-solving skills with the ability to multi-task and work in a deadline-driven environment.
- Proficient PC skills, including word processing and spreadsheets via Microsoft Office products, as well as custom applications and systems.
Benefits
- 11 Paid Holidays
- 15+ days of PTO
- 401k Matching
- Health Benefits
- Additional benefits