Teller CSR
About the role
Why Join First Financial Bank? If you’re an energetic and detail-oriented person who enjoys helping clients, growing accounts, and handling cash transactions accurately, our Teller/Customer Service Representative (Teller/CSR) role could be a great fit! This position offers the opportunity to develop your banking career while supporting clients and gaining a strong foundation in retail banking.
First Financial Bank is a dynamic financial institution with over $5.5 billion in assets and a proud history dating back to 1834. With more than 75 banking centers across five states, we are committed to empowering our clients, fostering personal growth, and building community. Joining First Financial Bank means becoming part of a legacy where your work directly contributes to the stability and growth of the communities we serve. Here, you are more than an employee; you are an essential member of a team dedicated to living out the values of "One First" every day. Be part of a bank that values your contributions and invests in your future!
Responsibilities
- Build Relationships: Get to know clients, understand their needs, and provide personalized service.
- Deliver Exceptional Service: Accurately process transactions while maintaining a positive and proactive approach.
- Ensure Accuracy: Process cash and check transactions with integrity and precision.
- Drive Growth: Open and maintain accounts, assist with loan applications, and help clients navigate financial products like Certificates of Deposit (CDs) and Money Market Accounts.
- Generate Leads: Identify client needs and seamlessly refer them to the appropriate banking professionals.
- Ensure Accuracy: Conduct cash and check transactions with integrity and precision when working behind the teller line.
- Educate & Protect: Clearly explain security measures, banking procedures, and product benefits to clients.
- Solve Problems: Handle client concerns with professionalism and find effective solutions.
- Minimize Risk: Identify and prevent fraud while ensuring compliance with banking regulations.
- Collaborate: Be part of a