Teller CSR
for each section heading. Use - for lists. Use
for prose. Do not repeat job title as heading. Do not include Job ID etc. Remove boilerplate: cookie/navigation/legal/EEO/equal-opportunity/scam-warning, duplicated lines, application instructions. So we need to extract substantive info.
Let's parse the posting:
- Title: Teller/Customer Service Representative Location: Evansville, IN (On-Site) Status: Full-Time, Hourly Non-Exempt
- Why Join First Financial Bank? (section) content: paragraph about energetic, detail-oriented, etc.
- What You’ll Do (section) content: bullet list of duties (some repeated lines). Need to preserve all substantive info, but remove duplicates. The list includes:
- Build Relationships: Get to know clients, understand their needs, and provide personalized service.
- Deliver Exceptional Service: Accurately process transactions while maintaining a positive and proactive approach.
- Ensure Accuracy: Process cash and check transactions with integrity and precision.
- Drive Growth: Open and maintain accounts, assist with loan applications, and help clients navigate financial products like Certificates of Deposit (CDs) and Money Market Accounts.
- Generate Leads: Identify client needs and seamlessly refer them to the appropriate banking professionals.
- Ensure Accuracy: Conduct cash and check transactions with integrity and precision when working behind the teller line. (duplicate of earlier Ensure Accuracy)
- Educate & Protect: Clearly explain security measures, banking procedures, and product benefits to clients.
- Solve Problems: Handle client concerns with professionalism and find effective solutions.
- Minimize Risk: Identify and prevent fraud while ensuring compliance with banking regulations.
- Collaborate: Be part of a respectful, supportive team that values accountability and innovation.
We should deduplicate: "Ensure Accuracy" appears twice with slightly different wording. We can keep one combined or keep both? The instruction: preserve ALL substantive information; do NOT invent or summarize away detail. Remove duplicated lines. So we should remove duplicate lines. So we keep one Ensure Accuracy bullet (maybe combine both aspects). Could combine: "Process cash and check transactions with integrity and precision" and "Conduct cash and check transactions with integrity and precision when working behind the teller line." They are similar; we can keep one that captures both: "Process cash and check transactions with integrity and precision (including behind the teller line)". But that might be summarizing. Safer: keep one Ensure Accuracy bullet as written first occurrence, and drop the duplicate. That preserves info (the first one). The second one adds "when working behind the teller line." That's extra detail not in first. So we might need to keep that detail. Could combine: "Process cash and check transactions with integrity and precision, including when working behind the teller line." That preserves both. That's not inventing; it's merging. Acceptable.
- What We’re Looking For (section) content: list of qualifications.
List:
- High school diploma or equivalent.
- Minimum 1 year of customer service experience in a business setting.
- Minimum 1 year of cash-handling experience.
- Teller experience preferred (6+ months).
- Strong customer service skills, including active listening and clear communication.
- Experience recommending and referring financial products.
- Solid understanding of compliance and fraud detection.
- Ability to accurately balance a cash drawer.
- Proficiency with computers, data entry, and multi-line phone systems.
- Basic math and accounting skills.
- Ability to work occasional weekends and extended hours.
- Ability to remain in a stationary, standing position for up to 75% of an eight (8) hour workday.
- Ability to review information and details at close range (within a few feet).
No duplicates.
- What We Offer (section) content: list of benefits.
List:
- Competitive Pay & Benefits: Medical, dental, vision, and employer-paid life and disability insurance.
- Financial Perks: 401(k) match, Employee Stock Ownership Program (ESOP), and banking benefits.
- Work-Life Balance: Paid time off, including 11 Federal Reserve bank holidays.
- Growth Opportunities: Tuition assistance and professional development programs.
- A Supportive Culture: Integrity, collaboration, innovation, and respect are at the heart of what we do.
Note: "Competitive Pay & Benefits:" includes pay info; we can keep as bullet. The instruction: only create Pay/Schedule/Benefits sections if posting actually states them. Here we have benefits listed; we can put under Benefits heading. Could also have Pay section but not needed; we can incorporate pay into Benefits bullet. The heading "Benefits" is appropriate.
- Who We Are (section) content: paragraph about bank.
- Ready to Join Us? etc. That's application instructions; we should remove.
- EEO boilerplate: remove.
Thus sections: Why Join First Financial Bank? (maybe heading "About the role"? Actually they said use headings like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. But we can also use other headings if they match content? The instruction: use
for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). It suggests we should use those headings where appropriate. But we can also use other headings if they match? It says "use for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." Likely they want us to map content to those standard headings. So we need to decide which sections correspond.
We have:
- Why Join First Financial Bank? -> could be "About the role" or maybe "About the company"? But "About the role" is more about the role itself. The "Why Join" is about company culture/benefits. Could fit under "About the role" or maybe we could create a section "About the company". But they didn't list that as example. However they said "e.g." meaning examples, not exhaustive. So we can use other headings if appropriate. Safer to use given examples: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule.
We have content for:
- About the role: maybe the introductory paragraph about role and why join? Could be "About the role". We'll put the "Why Join First Financial Bank?" paragraph there.
- Responsibilities: the "What You’ll Do" list.
- Requirements: maybe the "What We’re Looking For" list (minimum qualifications). Could be Requirements.
- Qualifications/Skills: Could split but we have both experience and skills. Could combine into Requirements and Skills. But we can just have Requirements (including qualifications) and Skills separate if we want. However we have both "Strong customer service skills", "Experience recommending...", "Solid understanding...", "Ability to accurately balance...", "Proficiency with computers...", "Basic math and accounting skills", etc. Those are skills. Could make a Skills section.
But we must not create thin sections. Prefer a few substantive sections over many thin ones. So maybe combine Requirements and Skills into one section called "Requirements". Or we could have "Requirements" for the mandatory items (education, experience) and "Skills" for the skill items. That's two sections, both substantive.
We also have Benefits section.
We also have "Who We Are" about company; could be "About the role"? Not exactly. Could be "About the company". Not in examples but okay.
We also have location and status info (Evansville, IN, Full-Time, Hourly Non-Exempt). That could be placed in a short paragraph maybe under About the role or as metadata. The instruction: do NOT put Job ID / requisition numbers as headings — fold minor metadata into a short
or drop it. So we can include location and status in a short p.
Thus final HTML:
About the role
Teller/Customer Service Representative located in Evansville, IN (On‑Site). Full‑time, hourly non‑exempt position. If you’re an energetic and detail‑oriented person who enjoys helping clients, growing accounts, and handling cash transactions accurately, our Teller/CSR role could be a great fit! This position offers the opportunity to develop your banking career while supporting clients and gaining a strong foundation in retail banking.
Responsibilities
- Build relationships: get to know clients, understand their needs, and provide personalized service.
- Deliver exceptional service: accurately process transactions while maintaining a positive and proactive approach.
- Ensure accuracy: process cash and check transactions with integrity and precision (including when working behind the teller line).
- Drive growth: open and maintain accounts, assist with loan applications, and help clients navigate financial products such as Certificates of Deposit (CDs) and Money Market Accounts.
- Generate leads: identify client needs and seamlessly refer them to the appropriate banking professionals.
- Educate & protect: clearly explain security measures, banking procedures, and product benefits to clients.
- Solve problems: handle client concerns with professionalism and find effective solutions.
- Minimize risk: identify and prevent fraud while ensuring compliance with banking regulations.
- Collaborate: be part of a respectful, supportive team that values accountability and innovation.
Requirements
- High school diploma or equivalent.
- Minimum 1 year of customer service experience in a business setting.
- Minimum 1 year of cash‑handling experience.
- Teller experience preferred (6+ months).
Skills
- Strong customer service skills, including active listening and clear communication.
- Experience recommending and referring financial products.
- Solid understanding of compliance and fraud detection.
- Ability to accurately balance a cash drawer.
- Proficiency with computers, data entry, and multi‑line phone systems.
- Basic math and accounting skills.
- Ability to work occasional weekends and extended hours.
- Ability to remain in a stationary, standing position for up to 75% of an eight‑hour workday.
- Ability to review information and details at close range (within a few feet).
Benefits
- Competitive pay & benefits: medical, dental, vision, and employer‑paid life and disability insurance.
- Financial perks: 401(k) match, Employee Stock Ownership Program (ESOP), and banking benefits.
- Work‑life balance: paid time off, including 11 Federal Reserve bank holidays.
- Growth opportunities: tuition assistance and professional development programs.
- A supportive culture: integrity, collaboration, innovation, and respect are at the heart of what we do.
About the company
First Financial Bank is a dynamic financial institution with over $5.5 billion in assets and a proud history dating back to 1834. With more than 75 banking centers across five states, we are committed to empowering our clients, fostering personal growth, and building community. Joining First Financial Bank means becoming part of a legacy where your work directly contributes to the stability and growth of the communities we serve. Here, you are more than an employee; you are an essential member of a team dedicated to living out the values of “One First” every day. Be part of a bank that values your contributions and invests in your future!
We should not include application instructions or EEO. Ensure no duplicate lines. Check that we didn't inadvertently include duplicated "Ensure
for prose. Do not repeat job title as heading. Do not include Job ID etc. Remove boilerplate: cookie/navigation/legal/EEO/equal-opportunity/scam-warning, duplicated lines, application instructions. So we need to extract substantive info. Let's parse the posting: - Title: Teller/Customer Service Representative Location: Evansville, IN (On-Site) Status: Full-Time, Hourly Non-Exempt - Why Join First Financial Bank? (section) content: paragraph about energetic, detail-oriented, etc. - What You’ll Do (section) content: bullet list of duties (some repeated lines). Need to preserve all substantive info, but remove duplicates. The list includes: - Build Relationships: Get to know clients, understand their needs, and provide personalized service. - Deliver Exceptional Service: Accurately process transactions while maintaining a positive and proactive approach. - Ensure Accuracy: Process cash and check transactions with integrity and precision. - Drive Growth: Open and maintain accounts, assist with loan applications, and help clients navigate financial products like Certificates of Deposit (CDs) and Money Market Accounts. - Generate Leads: Identify client needs and seamlessly refer them to the appropriate banking professionals. - Ensure Accuracy: Conduct cash and check transactions with integrity and precision when working behind the teller line. (duplicate of earlier Ensure Accuracy) - Educate & Protect: Clearly explain security measures, banking procedures, and product benefits to clients. - Solve Problems: Handle client concerns with professionalism and find effective solutions. - Minimize Risk: Identify and prevent fraud while ensuring compliance with banking regulations. - Collaborate: Be part of a respectful, supportive team that values accountability and innovation. We should deduplicate: "Ensure Accuracy" appears twice with slightly different wording. We can keep one combined or keep both? The instruction: preserve ALL substantive information; do NOT invent or summarize away detail. Remove duplicated lines. So we should remove duplicate lines. So we keep one Ensure Accuracy bullet (maybe combine both aspects). Could combine: "Process cash and check transactions with integrity and precision" and "Conduct cash and check transactions with integrity and precision when working behind the teller line." They are similar; we can keep one that captures both: "Process cash and check transactions with integrity and precision (including behind the teller line)". But that might be summarizing. Safer: keep one Ensure Accuracy bullet as written first occurrence, and drop the duplicate. That preserves info (the first one). The second one adds "when working behind the teller line." That's extra detail not in first. So we might need to keep that detail. Could combine: "Process cash and check transactions with integrity and precision, including when working behind the teller line." That preserves both. That's not inventing; it's merging. Acceptable. - What We’re Looking For (section) content: list of qualifications. List: - High school diploma or equivalent. - Minimum 1 year of customer service experience in a business setting. - Minimum 1 year of cash-handling experience. - Teller experience preferred (6+ months). - Strong customer service skills, including active listening and clear communication. - Experience recommending and referring financial products. - Solid understanding of compliance and fraud detection. - Ability to accurately balance a cash drawer. - Proficiency with computers, data entry, and multi-line phone systems. - Basic math and accounting skills. - Ability to work occasional weekends and extended hours. - Ability to remain in a stationary, standing position for up to 75% of an eight (8) hour workday. - Ability to review information and details at close range (within a few feet). No duplicates. - What We Offer (section) content: list of benefits. List: - Competitive Pay & Benefits: Medical, dental, vision, and employer-paid life and disability insurance. - Financial Perks: 401(k) match, Employee Stock Ownership Program (ESOP), and banking benefits. - Work-Life Balance: Paid time off, including 11 Federal Reserve bank holidays. - Growth Opportunities: Tuition assistance and professional development programs. - A Supportive Culture: Integrity, collaboration, innovation, and respect are at the heart of what we do. Note: "Competitive Pay & Benefits:" includes pay info; we can keep as bullet. The instruction: only create Pay/Schedule/Benefits sections if posting actually states them. Here we have benefits listed; we can put under Benefits heading. Could also have Pay section but not needed; we can incorporate pay into Benefits bullet. The heading "Benefits" is appropriate. - Who We Are (section) content: paragraph about bank. - Ready to Join Us? etc. That's application instructions; we should remove. - EEO boilerplate: remove. Thus sections: Why Join First Financial Bank? (maybe heading "About the role"? Actually they said use headings like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. But we can also use other headings if they match content? The instruction: use
for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). It suggests we should use those headings where appropriate. But we can also use other headings if they match? It says "use for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." Likely they want us to map content to those standard headings. So we need to decide which sections correspond.
We have:
- Why Join First Financial Bank? -> could be "About the role" or maybe "About the company"? But "About the role" is more about the role itself. The "Why Join" is about company culture/benefits. Could fit under "About the role" or maybe we could create a section "About the company". But they didn't list that as example. However they said "e.g." meaning examples, not exhaustive. So we can use other headings if appropriate. Safer to use given examples: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule.
We have content for:
- About the role: maybe the introductory paragraph about role and why join? Could be "About the role". We'll put the "Why Join First Financial Bank?" paragraph there.
- Responsibilities: the "What You’ll Do" list.
- Requirements: maybe the "What We’re Looking For" list (minimum qualifications). Could be Requirements.
- Qualifications/Skills: Could split but we have both experience and skills. Could combine into Requirements and Skills. But we can just have Requirements (including qualifications) and Skills separate if we want. However we have both "Strong customer service skills", "Experience recommending...", "Solid understanding...", "Ability to accurately balance...", "Proficiency with computers...", "Basic math and accounting skills", etc. Those are skills. Could make a Skills section.
But we must not create thin sections. Prefer a few substantive sections over many thin ones. So maybe combine Requirements and Skills into one section called "Requirements". Or we could have "Requirements" for the mandatory items (education, experience) and "Skills" for the skill items. That's two sections, both substantive.
We also have Benefits section.
We also have "Who We Are" about company; could be "About the role"? Not exactly. Could be "About the company". Not in examples but okay.
We also have location and status info (Evansville, IN, Full-Time, Hourly Non-Exempt). That could be placed in a short paragraph maybe under About the role or as metadata. The instruction: do NOT put Job ID / requisition numbers as headings — fold minor metadata into a short
or drop it. So we can include location and status in a short p. Thus final HTML:
About the role
Teller/Customer Service Representative located in Evansville, IN (On‑Site). Full‑time, hourly non‑exempt position. If you’re an energetic and detail‑oriented person who enjoys helping clients, growing accounts, and handling cash transactions accurately, our Teller/CSR role could be a great fit! This position offers the opportunity to develop your banking career while supporting clients and gaining a strong foundation in retail banking.
Responsibilities
- Build relationships: get to know clients, understand their needs, and provide personalized service.
- Deliver exceptional service: accurately process transactions while maintaining a positive and proactive approach.
- Ensure accuracy: process cash and check transactions with integrity and precision (including when working behind the teller line).
- Drive growth: open and maintain accounts, assist with loan applications, and help clients navigate financial products such as Certificates of Deposit (CDs) and Money Market Accounts.
- Generate leads: identify client needs and seamlessly refer them to the appropriate banking professionals.
- Educate & protect: clearly explain security measures, banking procedures, and product benefits to clients.
- Solve problems: handle client concerns with professionalism and find effective solutions.
- Minimize risk: identify and prevent fraud while ensuring compliance with banking regulations.
- Collaborate: be part of a respectful, supportive team that values accountability and innovation.
Requirements
- High school diploma or equivalent.
- Minimum 1 year of customer service experience in a business setting.
- Minimum 1 year of cash‑handling experience.
- Teller experience preferred (6+ months).
Skills
- Strong customer service skills, including active listening and clear communication.
- Experience recommending and referring financial products.
- Solid understanding of compliance and fraud detection.
- Ability to accurately balance a cash drawer.
- Proficiency with computers, data entry, and multi‑line phone systems.
- Basic math and accounting skills.
- Ability to work occasional weekends and extended hours.
- Ability to remain in a stationary, standing position for up to 75% of an eight‑hour workday.
- Ability to review information and details at close range (within a few feet).
Benefits
- Competitive pay & benefits: medical, dental, vision, and employer‑paid life and disability insurance.
- Financial perks: 401(k) match, Employee Stock Ownership Program (ESOP), and banking benefits.
- Work‑life balance: paid time off, including 11 Federal Reserve bank holidays.
- Growth opportunities: tuition assistance and professional development programs.
- A supportive culture: integrity, collaboration, innovation, and respect are at the heart of what we do.
About the company
First Financial Bank is a dynamic financial institution with over $5.5 billion in assets and a proud history dating back to 1834. With more than 75 banking centers across five states, we are committed to empowering our clients, fostering personal growth, and building community. Joining First Financial Bank means becoming part of a legacy where your work directly contributes to the stability and growth of the communities we serve. Here, you are more than an employee; you are an essential member of a team dedicated to living out the values of “One First” every day. Be part of a bank that values your contributions and invests in your future!
We should not include application instructions or EEO. Ensure no duplicate lines. Check that we didn't inadvertently include duplicated "Ensure