Teller

About the role

Being a part of Levo means being part of an organization where people matter—not just their money. What we do daily makes a difference in the lives of others and the community we love: offering financial tools and services that fit modern life, providing expert advice, and listening and helping members chart their next steps.

Responsibilities

• Welcome on-site visitors, determine the nature of business and guide visitors to appropriate personnel or help them directly.
• Receive checks and cash for deposit in person, via mail or by night deposit. Verify amount and examine checks for endorsements.
• Cash checks and complete withdrawals and pays out money after verification of signatures and member balances.
• Enter members’ transactions into computer to record transactions and issue computer generated receipts.
• Place holds on accounts for uncollected funds.
• Order daily supply of cash and count incoming cash.
• Balance currency, coin, and checks in cash drawer at end of shift and compare total amounts with data displayed on computer screen.
• Explain, promote and sell products or services that will benefit the member.
• Research and resolve member inquiries.
• Complete transactions for money orders, cash advances, gift cards, savings bonds, cashier’s checks, verifications, and loan payments when necessary.
• Assist other departments and areas as needed (i.e. filing, scanning, phones, etc.).
• Use CDM/Recyclers to assist members in transactions.

Requirements

• Six to twelve months of cash handling and customer service experience.
• Comfortable using a computer and learning new technology.
• High school diploma, GED, or equivalent.

Qualifications

• Enjoy a collaborative environment that strives for above-and-beyond service to our members and excellence in all transactions.

Skills

• Customer service skills.
• Basic transaction processing.
• Product promotion and sales.
• Problem-solving and creative thinking.
• Computer literacy and ability to learn new technology.

Benefits

Our benefits include health, vision, dental, paid time off, paid holidays, and great daytime hours, pension plan, 401(k) option, volunteer hours, and many more!

Pay

Starting hourly pay for the role is $16.50 - $20.00.

Schedule

Member Service Associates enjoy a rotating shift schedule from Monday to Friday, between 7:15 am - 6:15 pm. Additionally, you will work three Saturdays a month (8:45 am - 12:15 pm), with the flexibility to adjust Saturday hours during the week. This ensures a 40-hour work week for you and allows for some scheduling flexibility. You will generally have a half day on Tuesday, Wednesday, or Thursday.