Teller

Location: On site at location listed in job posting.

Schedule

• Monday–Friday: 8:30 AM–4:15 PM
• Friday: 8:30 AM–5:15 PM
• Saturdays: 8:30 AM–1:15 PM

Responsibilities

• Provide quality, accurate, and timely customer service involving daily processing of financial transactions in a retail banking environment.
• Serve as the first point of contact to clients, recommending bank products or referring clients to other areas of the bank.
• Develop and retain long-term, profitable client relationships to maximize revenue growth while maintaining high customer service and procedural standards.
• Fulfill retail banking products through referral-based leads, prospecting lists, or self-sourcing.
• Monitor and maintain control of cash.
• Operational efficiency:
  • Handle a cash drawer, ensuring proper control; follow all audit and security policies and procedures.
  • Process deposits, withdrawals, transfers, and loan payment transactions for customers.
  • Process miscellaneous transactions (bonds, municipal coupons, money orders, etc.).
  • Assist in daily balancing and processing of ATM(s), including processing all entries.
  • Assist in the verification of deposits in the night and lobby depository.
  • Assist with dual control vault responsibilities.
  • Stay informed of all operational updates and changes to ensure compliance with current guidelines.
• Client Experience:
  • Deliver excellent client experiences consistently and promptly resolve client issues effectively.
  • Ensure an excellent overall client experience by assisting clients with select service needs.
  • Enhance individual knowledge to better serve clients by attending relevant sales, service, and product knowledge meetings, training classes, and web-based learning.
• Sales and service:
  • Identify cross-selling opportunities and refer clients/prospects to the appropriate team.
  • Promote bank products and services to further enhance client relationships.
• Compliance and risk management:
  • Ensure compliance with bank regulations, policies, procedures, risk management, internal controls, and the First Horizon code of ethics.
• Perform all other job-related duties as assigned.

Requirements

• High school diploma or GED required.
• 6 months of cash handling or teller experience strongly preferred or equivalent combination of education and experience.
• All candidates must complete the DeGarmo Retail Behavioral Assessment (takes approximately 12–15 minutes) to be considered for this position. Assessment results must be submitted prior to application evaluation.

Skills

• Microsoft Office Suite
• 10-key calculator
• Coin counter

About Us

First Horizon Corporation is a leading regional financial services company dedicated to helping clients, communities, and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank.

Benefits

• Medical with wellness incentives, dental, and vision
• HSA with company match
• Maternity and parental leave
• Tuition reimbursement
• Mentor program
• 401(k) with 6% match