Teleservices Engineer/Architect, Journeyman P30

Responsibilities

• Provide platform engineering support for DFAS CCE NIPRNet enclave.
• Process and resolve Tier 3 DFASNow support tickets.
• Support implementation of new hardware and software technologies.
• Afford assistance with CCE infrastructure monitoring activities.
• Support virtualization and directory services operations.
• Document technical solutions and effort in ticketing system.
• Participate in CCB change control processes.
• Sustain Teleservices infrastructure (VoIP, fax systems, conferencing).
• Coordinate with senior engineers on complex technical issues.
• Support testing and validation of CCE changes.

Requirements

• An active Secret Clearance.
• A United States Citizenship.

Qualifications

• 5+ years systems engineering experience.
• Windows Server administration (AZ801-802 certification).
• Security+ certification.
• Experience with enterprise virtualization platforms.
• Proficiency in Windows Server and basic Linux administration.
• Knowledge of MECM, SCOM, and Microsoft management tools.
• Experience with Active Directory.
• Familiarity with VoIP and teleservices technologies.
• Experience with ticketing systems.

Preferred Qualifications

• CISSP certification (upgrade path).
• Azure administrator certification.
• VMware VCP certification.
• Experience with DFAS systems.
• Knowledge of DISA STIGs.
• VoIP/Unified Communications experience.
• PostgreSQL database experience.

Education

• Bachelor’s degree in Computer Science, Engineering, Information Technology, or a related field.

Certifications

• Mandatory: CompTIA Security+ or equivalent.

Clearance

• Active Secret clearance is required.
• Must be a United States Citizen and pass a background check.
• Maintain applicable security clearance(s) at the level required by the client and/or applicable certification(s) as requested by FEDITC and/or required by FEDITC’S Client(s)/Customer(s)/Prime contractor(s).

Benefits

Not specified.

Pay

Not specified.

Schedule

Not specified.

Skills

Not specified.

Benefits

Not specified.

Schedule

Not specified.