Telephone Sales Representative (FULL-TIME)
About the role
MCI is seeking driven and results-oriented Telephone Sales Representatives to join our growing sales team. This role involves engaging with prospective and existing customers over the phone to identify their needs, recommend products and services, and close sales while delivering an outstanding customer experience.
Responsibilities
- Make and receive customer calls to promote products and services.
- Build rapport and establish trust with prospective and existing customers.
- Identify customer needs and recommend appropriate solutions.
- Explain product features, benefits, and pricing clearly.
- Overcome objections and confidently close sales opportunities.
- Accurately document customer interactions and sales activities.
- Meet or exceed individual sales and performance targets.
- Maintain product knowledge and stay current on promotions.
- Follow all company policies and compliance requirements.
- Participate in regular coaching sessions and sales training.
Qualifications
- Must be at least 18 years of age.
- High school diploma or equivalent.
- Excellent communication and persuasive selling skills.
- Strong customer service orientation.
- Basic computer proficiency.
- Ability to multitask while navigating multiple systems.
- Goal-oriented with a positive attitude.
- Ability to thrive in a performance-driven environment.
- Prior experience in inside sales, retail sales, customer service, or contact center sales is preferred.
- Experience working with sales metrics and performance goals is preferred.
Benefits
We provide comprehensive sales training, ongoing coaching, and opportunities for career growth. Job offers are contingent on background/security investigation results and drug screening.
Pay
Compensation details are confidential and will be provided during the interview process.
Schedule
The schedule for this role is flexible and will be discussed during the interview process.
Contact
To apply, please complete a full application on our company careers page, including all screening questions and a brief pre-employment test.