Telephone Research Interviewer

Primary Location: Brooklyn College

About the role

This study seeks to understand the dynamic complexity underlying acculturative stress and mental well-being among Ghanaian immigrants living in New York City. For this project, we are seeking part-time telephone interviewers to conduct qualitative interviews and support project activities, such as outreach and recruitment, between June and December 2026.

Responsibilities

• Recruit/follow up with project participants in person, via phone calls, email, or social media to schedule interviews.
• Conduct 1-hour-long quantitative surveys over the phone, WhatsApp, Teams, or Zoom.
• Distribute program materials and participant gift cards or other incentives.
• Perform data entry associated with interviews.
• Complete detailed field notes.
• Participate in team meetings.
• Maintain research equipment.
• Complete mandatory trainings.
• Other duties as assigned.

Requirements

• Background in public health, community health, psychology, nursing, social work, or related fields.
• Articulate and tactful communication skills; readiness to work directly with community members and research participants.
• Outstanding data collection and record-keeping.
• Must be tech-savvy and able to troubleshoot for research participants and self (Wi-Fi connection, Zoom meetings, etc.).
• Experience working in immigrant communities is essential. Experience working with African immigrants is desirable.
• Ability to follow research protocol and handle and protect confidential and sensitive data with integrity.
• Must be able to work at least 10 hours per week, days, nights, and/or weekends.

Preferred Qualifications

• Experience with telemarketing, polling, or other phone-based data collection.
• Experience using REDCap, Qualtrics, or other survey tools.
• Ability to handle multiple digital devices at the same time, e.g., cellphone, hotspot, iPad.
• Knowledge of and/or experience collaborating with African immigrant communities.
• Completion of CITI training courses in social and behavioral research with human subjects (free access provided by CUNY).

Pay

$25.00 - $30.00/hour