Telephone Interviewer – Survey Services Lab

About the role

The University of Michigan Survey Services Lab (SSL) is hiring Survey Technicians to support important social research projects. Survey Technicians conduct computer-assisted telephone interviews and assist with other survey operations, including customer support, coding, mail survey tasks, and quality control.

Responsibilities

• Talk with people and build rapport
• Read and accurately record survey responses
• Use a Windows-based computer
• Work evenings and weekends
• Live within commuting distance of U-M Central Campus

Requirements

• Enjoy talking with people and building rapport
• Read survey questions exactly as written and accurately record responses
• Be comfortable using a Windows-based computer
• Be reliable, self-motivated, and professional
• Have availability to work evenings and weekends
• Live within commuting distance of U-M Central Campus

Qualifications

• Strong listener
• Clear communicator
• Patient
• Persuasive
• Able to follow instructions accurately

Benefits

Paid training is provided.

Schedule

This is an on-site, temporary position located on the University of Michigan’s Central Campus.

Pay

Pay details are not specified at this time.

University of Michigan

The University of Michigan is an equal employment opportunity employer.