Telemedicine Nurse - Nursing

Responsibilities

• Informs and updates providers and staff of services available through Telemedicine.
• Provides specialist site with any necessary information.
• Follows the referral process/coordinates appointments with specialist, patient, and clinical site.
• Facilitates equipment set-up and indicated quality control activities in preparation for appointment.
• Provides follow-up: Sees that requested lab/tests are ordered and results are sent to specialist.
• Schedules follow-up appointments, ensures referrals are sent.
• Provides care in a non-judgmental, non-discriminatory manner that is sensitive to the patient's and family's diversity, preserving their autonomy, dignity, and rights.
• Maintains strict confidentiality and high ethical standards in performing the position.
• Is respectful, possesses cultural awareness and sensitivity, is flexible and demonstrates sound work ethics.
• Applies professional nursing principles, practices, procedures, and techniques to patients with a wide variety of conditions from pediatrics to geriatrics per scope of practice.
• Provides culturally competent care appropriate to the age of patients served.
• Demonstrates knowledge of the principles of growth and development over the lifespan.
• Identifies and categorizes each patient's age-specific grouping of needs, i.e., infant, adolescent, adult, or geriatric patients.
• Records observations, nursing interventions, therapeutic measures administered, and other data relevant to the patient's care in the electronic health record.
• Acts as the liaison between the provider and the patient.
• Performs examinations for those who are critically ill and may require immediate medical attention.
• Performs medical history taking techniques which requires knowledge of pathophysiology of disease processes and knowledge of normal and abnormal vital signs for all ages across the lifespan.
• Knowledge of and ability to recognize adverse signs/symptoms and to react swiftly in emergency situations.
• Assists patients in navigating the health care system.
• Demonstrates professional and effective communication methods/skills, with patients, co-workers, and other members of the community.
• Follows appropriate lines of authority (chain of command).
• Communicates with patients, families, and team members to ensure the occurrence of effective therapeutic interventions, and to ensure safe patient care.
• Following the nursing scope of practice and nursing process.
• Performs appropriate treatments as ordered by licensed provider in an accurate and timely manner.
• Knowledge of normal and abnormal laboratory values.
• Knowledge of pharmaceuticals, desired effects, side effects, and complications of use, and steps to counteract adverse effects to properly administer and monitor patients using medications.
• Knowledge and proficiency in medication administration, including, ability to perform medication calculations for dosing purposes at all age levels.
• Knowledge and ability to educate/instruct patients, family, and/or significant others in proper health care of patients.

Qualifications

• Competency in knowledge and skills of Telemedicine Nurse and site coordination roles.