Telehealth Coordinator I

We need to output HTML fragment with sections: headings

for sections like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections if posting has real specific content. We need to parse the posting. Content: - Telehealth Coordinator description: responsibilities: addressing inquiries via email, fax, telephonic, written correspondence; ensuring adherence to contractual and state guidelines; gathering info from provider, injured worker, employer; entering info into system to schedule appointments; non-clinical; remote role but requires residency in Arizona or Virginia; work schedule Monday-Friday, shift 1:30 PM ET - 10:00 PM ET; remote positions require quiet designated work environment adhering to privacy and HIPAA; voluntary and mandatory overtime; holidays required on rotating schedule: list; wired broadband min 80Mbps. Essential Functions & Responsibilities list: bullet points (some are sentences). Let's extract: - Review medical notes, treatment referrals, work status notes, etc. to ensure all necessary referral orders were received - One of the primary tasks will be coordinating and scheduling X-ray appointments - Responsible for data entry and verification of details in the system for appropriate and timely order submission - Provide quality telephonic and email customer service including inbound and outbound messages - Receive and respond to daily emails and correspondence - Identify, analyze, and solve problems outside of standard processes - Participate in ongoing internal training and learning to obtain updated knowledge of industry and product changes - Additional duties as assigned Knowledge & Skills: - Ability to work on several concurrent tasks in a high-volume, fast-paced, team-oriented environment - Excellent written and verbal communication skills - Computer proficiency and technical aptitude with the ability to utilize Microsoft Office including Outlook and Excel - Strong attention to detail with a high commitment to accuracy - Bilingual language skills preferred Education & Experience: - High School Diploma or GED required - 2 years of experience in an office environment preferred - 1 year of similar, relevant experience preferred Pay Range: $13.38 - $20.36 per hour Benefits: description: "A list of our benefit offerings can be found on our CorVel website: CorVel Careers | Opportunities in Risk Management In general, our opportunities will be posted for up to 1 year from date of posting, or until we have selected candidate(s) to fulfill the opening, whichever comes first." Then later: "About Corvel ..." includes benefits: "A comprehensive benefits package is available for full-time regular employees and includes Medical (HDHP) w/Pharmacy, Dental, Vision, Long Term Disability, Health Savings Account, Flexible Spending Account Options, Life Insurance, Accident Insurance, Critical Illness Insurance, Pre-paid Legal Insurance, Parking and Transit FSA accounts, 401K, ROTH 401K, and paid time off." Thus we have benefits content. Schedule: Monday-Friday, shift 1:30 PM ET - 10:00 PM ET. Also holidays list. We need sections: About the role (maybe a brief description), Responsibilities, Requirements (maybe Education & Experience?), Qualifications (maybe Knowledge & Skills?), Skills (maybe overlapping), Benefits, Pay, Schedule. We must not repeat job title as heading. Use

for each section heading. We need to decide which sections to include based on content. We have: - About the role: we could include the initial paragraph describing role (Telehealth Coordinator is responsible for addressing client... etc). That's substantive. - Responsibilities: the Essential Functions & Responsibilities list. - Requirements: maybe Education & Experience (HS diploma, experience). Could be "Requirements". - Qualifications: maybe Knowledge & Skills (communication, computer proficiency, attention to detail, bilingual preferred). Could be "Qualifications". - Skills: maybe overlapping; but we could combine Knowledge & Skills as Skills. However we need to avoid thin sections. Could merge Knowledge & Skills into Skills section, and maybe Qualifications for education/experience. But we need to follow instruction: use headings for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we can include those that have content. We have content for About the role, Responsibilities, Requirements (education/experience), Qualifications (maybe knowledge & skills), Benefits, Pay, Schedule. We could also include Skills separate but maybe redundant. Let's decide: Use Qualifications for knowledge & skills, and Skills maybe not needed. But we need to avoid filler. If we include Skills with no specific content, we shouldn't. So we omit Skills. Thus sections: About the role, Responsibilities, Requirements, Qualifications, Benefits, Pay, Schedule. Now we need to format each section with

heading then content: either

for prose or

• for lists. We must preserve all substantive information, not invent or summarize away detail. Must not include boilerplate like EEO, legal, etc. Must remove duplicated lines. We need to ensure we include all details: residency requirement (Arizona or Virginia), shift times, holidays list, broadband requirement, etc. Let's extract details: About the role paragraph: "The Telehealth Coordinator is responsible for addressing client, patient and/or provider inquiries via email, fax, telephonic, or written correspondence, ensuring adherence to contractual and state guidelines as well as client instructions. This role gathers information from either the provider, injured worker, employer, or other related sources and enters information into the system in order to schedule appointments as necessary for treatment. Please note this is a non-clinical role. This is a remote role but requires residency in Arizona or Virginia. The work schedule for this role is Monday - Friday, with the following shift: 1:30 PM ET - 10:00 PM ET. Remote positions require a quiet, designated work environment that adheres to our privacy and HIPAA standards. This role has voluntary and mandatory overtime opportunities; Holidays are required on a rotating schedule. Holidays include New Years Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Thursday/Friday, and Christmas Day. This role requires a wired access to a broadband internet network with a minimum bandwidth of at least 80Mbps." We could keep that as prose in About the role. Responsibilities list: bullet points as above. Requirements: Education & Experience: HS Diploma or GED required; 2 years of experience in an office environment preferred; 1 year of similar, relevant experience preferred. Qualifications: Knowledge & Skills list: ability to work on several concurrent tasks in high-volume fast-paced team-oriented environment; excellent written and verbal communication skills; computer proficiency and technical aptitude with ability to utilize Microsoft Office including Outlook and Excel; strong attention to detail with high commitment to accuracy; bilingual language skills preferred. Benefits: we have two paragraphs: first about benefit offerings link; second about comprehensive benefits package. We need to preserve all substantive info. So we can combine: "A list of our benefit offerings can be found on our CorVel website: CorVel Careers | Opportunities in Risk Management. In general, our opportunities will be posted for up to 1 year from date of posting, or until we have selected candidate(s) to fulfill the opening, whichever comes first." Then "A comprehensive benefits package is available for full-time regular employees and includes Medical (HDHP) w/Pharmacy, Dental, Vision, Long Term Disability, Health Savings Account, Flexible Spending Account Options, Life Insurance, Accident Insurance, Critical Illness Insurance, Pre-paid Legal Insurance, Parking and Transit FSA accounts, 401K, ROTH 401K, and paid time off." We should keep that as prose (maybe two paragraphs). Could also list benefits as ul but it's a long list; we could keep as prose. Pay: Pay Range: $13.38 - $20.36 per hour. Also description about market based approach etc. We need to preserve all substantive info. The posting includes a paragraph about pay range determination etc. We should include that as prose. Schedule: Monday-Friday, shift 1:30 PM ET - 10:00 PM ET; holidays list; overtime; etc. Could include as prose. We must not include headings with filler like "commensurate with experience". Not present. Now produce HTML fragment. We need to ensure we don't include any markdown fences. Let's craft:

  About the role

  The Telehealth Coordinator is responsible for addressing client, patient and/or provider inquiries via email, fax, telephonic, or written correspondence, ensuring adherence to contractual and state guidelines as well as client instructions. This role gathers information from either the provider, injured worker, employer, or other related sources and enters information into the system in order to schedule appointments as necessary for treatment. Please note this is a non-clinical role. This is a remote role but requires residency in Arizona or Virginia. The work schedule for this role is Monday - Friday, with the following shift: 1:30 PM ET - 10:00 PM ET. Remote positions require a quiet, designated work environment that adheres to our privacy and HIPAA standards. This role has voluntary and mandatory overtime opportunities; Holidays are required on a rotating schedule. Holidays include New Years Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Thursday/Friday, and Christmas Day. This role requires a wired access to a broadband internet network with a minimum bandwidth of at least 80Mbps.

  Responsibilities

  • Review medical notes, treatment referrals, work status notes, etc. to ensure all necessary referral orders were received
  • One of the primary tasks will be coordinating and scheduling X-ray appointments
  • Responsible for data entry and verification of details in the system for appropriate and timely order submission
  • Provide quality telephonic and email customer service including inbound and outbound messages
  • Receive and respond to daily emails and correspondence
  • Identify, analyze, and solve problems outside of standard processes
  • Participate in ongoing internal training and learning to obtain updated knowledge of industry and product changes
  • Additional duties as assigned

  Requirements

  • High School Diploma or GED required
  • 2 years of experience in an office environment preferred
  • 1 year of similar, relevant experience preferred

  Qualifications

  • Ability to work on several concurrent tasks in a high-volume, fast-paced, team-oriented environment
  • Excellent written and verbal communication skills
  • Computer proficiency and technical aptitude with the ability to utilize Microsoft Office including Outlook and Excel
  • Strong attention to detail with a high commitment to accuracy
  • Bilingual language skills preferred

  Benefits

  A list of our benefit offerings can be found on our CorVel website: CorVel Careers | Opportunities in Risk Management. In general, our opportunities will be posted for up to 1 year from date of posting, or until we have selected candidate(s) to fulfill the opening, whichever comes first.

  A comprehensive benefits package is available for full-time regular employees and includes Medical (HDHP) w/Pharmacy, Dental, Vision, Long Term Disability, Health Savings Account, Flexible Spending Account Options, Life Insurance, Accident Insurance, Critical Illness Insurance, Pre-paid Legal Insurance, Parking and Transit FSA accounts, 401K, ROTH 401K, and paid time off.

  Pay

  CorVel uses a market based approach to pay and our salary ranges may vary depending on your location. Pay rates are established taking into account the following factors: federal, state, and local minimum wage requirements, the geographic location differential, job-related skills, experience, qualifications, internal