Telecommunicator I and II / Police Department / Communications #9405
City of Cape Coral · Cape Coral Metropolitan Area · 2 mo ago
ManagementFull-time
About Us
The City of Cape Coral is the seventh largest city in Florida, has over 1,500 full-time employees, provides various career path opportunities, and offers a robust training and development program for improving current talents, developing new skills, and building effective business relationships.
Minimum Qualifications
Telecommunicator I
Education and Experience:
- High school diploma/GED.
- One (1) year of experience in computer use.
Licenses or Certifications:
- Cape Coral Police Department 911 Public Safety Telecommunicator training program certificate within six (6) months of hire or promotion.
- Florida Public Safety Telecommunicator certificate within six (6) months of hire or promotion.
- FCIC/NCIC certificate within six (6) months of hire or promotion.
Telecommunicator II
Education and Experience:
- High school diploma/GED.
- Two (2) years of experience in computer use.
Licenses or Certifications:
- Cape Coral Police Department 911 Public Safety Telecommunicator training program certificate within six (6) months of hire or promotion.
- Florida Public Safety Telecommunicator certificate within six (6) months of hire or promotion.
- FCIC/NCIC certificate within six (6) months of hire or promotion.
Key Responsibilities
- Monitors police and fire channels, receives and evaluates calls for police and fire service, and properly dispatches calls for emergency and non-emergency situations.
- Acknowledges and records status of all units transmitting by frequency, and checks the status of all traffic stops in reference to officer safety.
- Monitors Teletype and incoming FAX messages as they are received and enters data received.
- Maintains communications with unit personnel in the field, and provides information to assist, i.e., criminal histories, driver's license status, stolen vehicles, wanted persons.
- Researches information for unit personnel as requested.
- Monitors security cameras and controlled access areas of building and fire alarms.
- Perform other related duties as required.
Benefits
- Free city-paid employee health coverage, additional for spouse or family
- City Employee Health & Wellness Center for healthcare services
- 5 weeks Paid Time Off (sick & vacation)
- 11 paid holidays
- Pension plan
- City-paid life and long-term disability insurance
- Optional Vision and Dental Plans
- Tuition reimbursement
- Gym membership reimbursement
- And much more!