TechOps Engineer

About the role

The TechOps Engineer at Wenrix is a dynamic position that requires the ability to work cross-functionally within the company. This role works closely with the Operations, Product, and R&D teams to address technical challenges and improve operational efficiency.

Responsibilities

• Dive deep into complex technical problems across live environments - analyzing system behavior, data flows, and configurations to drive fast, accurate resolutions.
• Build and maintain internal automation tools, workflows, and dashboards that eliminate manual processes and improve operational efficiency across the company.
• Work closely with GDS Specialists, Solution Architects, Product, and R&D - acting as the technical bridge between operational needs and engineering solutions.
• Develop AI-powered tooling to automate repetitive operational tasks, surface anomalies, and accelerate investigation workflows.
• Identify patterns in operational data and proactively translate them into scalable technical solutions before they become recurring issues.
• Manage long-term projects and deliver on time.

Requirements

• 5+ years of hands-on experience in a technical operations, backend, or similar engineering role.
• Development skills in Python and/or JavaScript.
• Experience building automations and internal tooling from scratch.
• Solid technical fundamentals: SQL, log analysis, API debugging, system administration.
• Hands-on experience with AI tools and LLM-based workflows.
• Strong investigative mindset - comfortable navigating ambiguous problems across systems and data independently.
• Familiarity with GDS web services (Sabre, Amadeus, or equivalent).
• Background in travel tech or airline/booking systems - significant advantage.
• Experience with cloud environments (AWS or equivalent) - significant advantage.