Technology Solutions Analyst Specialist

Job Description and Duties

The salary ranges listed in this Job Control may not reflect reductions in pay in accordance with the 2025 Personal Leave Program. Please follow the link for more information regarding the 2025 Personal Leave program. http://hrmanual.calhr.ca.gov/Home/ManualItem/1/2113.

Additional positions may become available

RPA 2526-02445.

Working Conditions

• This position requires 4 or more days in the office per week. It is designated office-centered and may be eligible for some remote work based on departmental guidelines and operational need.
• Interviews will be conducted in-person.
• This position is not eligible for visa sponsorship. Applicants must be authorized to work in the US without the need for a visa sponsorship, now or in the future.

Minimum Requirements

You will find the Minimum Requirements in the Class Specification.

Desirable Qualifications

• Experience in eliciting, analyzing, documenting, testing, and managing business and/or system requirements (e.g. Use Cases, System Requirement Specifications, Page Definition/Specifications, Solution Assessments)
• Experience in analyzing data requirements and attributes for system interfaces, extracts, and reports (e.g. System Experience in analysis of processes and systems (concentration in human resources, budgets or fiscal accounting)
• Experience interpreting, applying and/or working with California State personnel rules, regulations, policies and/or procedures in regard to payroll, timekeeping, work activity tracking, and leave administration
• Experience in technical customer service with multi-disciplinary business users and stakeholders
• Experience in developing, presenting, testing, and managing technical documentation
• Experience with user support relating to incident management practices
• Ability to understand technology impacts to business areas
• Ability to be flexible and develop new skill sets
• Ability to manage multiple workloads and priorities
• Ability to work in a team environment while demonstrating initiative, integrity, ownership, and accountability
• Ability to provide quality customer service and to effectively communicate verbally and in writing with target audience in mind
• Knowledge of technical workload management tools (e.g. Microsoft Azure Dev Ops Server / Team Foundation Server)

Benefits

Contact Information

• The Human Resources Contact is available to answer questions regarding the application process.
• The Hiring Unit Contact is available to answer questions regarding the position.

Classification & Hiring Unit

(916) 845-3608
Jessica Luttrell / IT Workforce
(916) 845-6835

EEO Contact

EEO Office
(916) 845-2860

Additional Application Instructions

A complete application package must be received in the Classification & Hiring Unit or postmarked by the final filing date and must include:

• Completed employment information on the STD. 678, including the “From” and “To” dates, “Hours Per Week,” and “Duties Performed" fields for all jobs listed in the “Employment History" fields (resumes do not take the place of these fields on the STD. 678)
• All of the required documents listed in the “Required Application Package Documents" section
• The position number and job control number in the job title line of the STD. 678, if submitting a paper application package (these numbers will auto-populate in the job title line of the STD. 678 if submitting an electronic application through your CalCareer Account)
• A signature, if submitting a paper application package