Technology Operations Specialist

About the role

The Technology Operations Specialist supports fleet management, output management, and scanning software solutions. Responsibilities include establishing and maintaining client relationships, understanding client networking environments, and staying updated on deployed solutions.

Responsibilities

• Supports hardware/software testing and implementation
• Resolves technical issues
• Communicates ongoing problems to relevant teams

Requirements

• Bachelor's degree or equivalent
• 3-5 years of experience
• Certifications in CompTIA A+, Network+, or Security+
• Strong interpersonal skills
• Problem-solving abilities
• Capacity to travel up to 30%

Qualifications

• Excellent customer service
• Training site personnel on remediation strategies

Skills

• Technical proficiency
• Networking knowledge
• Customer service orientation
• Problem-solving skills

Benefits

• Competitive salary
• Benefits package