Technology Operations Intern (Fall 2026)

About the role

At Formlabs, we’re building the tools that make it possible for anyone to bring their ideas to life, from cutting-edge products to life-saving medical devices. Our 3D printing technology powers innovation at more than 50,000 industry leaders worldwide, including Apple, Google, Tesla, New Balance, and NASA. Together, we’re helping everyone design, prototype, and manufacture faster than ever before.

Responsibilities

• Act as the primary troubleshooter for technical support systems, applications, hardware and user account issues
• Promptly respond to Tier 1 help desk requests
• Be an essential part of the employee onboarding process including account creation and computer provisioning
• Provision replacement computers for existing employees as required
• Aid with asset management & inventory, tracking the full lifecycle of assets
• Ensure that company productivity is rarely impacted by an IT or systems issue
• Support our teams with office systems such as phone, conference, and A/V
• Refer help requests to an appropriate colleague for resolution
• Enter all issues into the Help Desk system, and update status as it changes
• Build and maintain self-service documentation on common fixes for our tech-savvy employees, as well as internal documentation for team reference

Requirements

Experience with IT, Technology, and/or Systems
Always looking for a better way to get the job done
Independent and creative problem solver
A foundational understanding of networking

Qualifications

• Love to constantly learn at lightning speed

Bonus Skills

• Experience with any of the following:
• Servicing tickets in a help desk environment
• Computer repair
• Google Workspace administration
• Jira administration
• 3D Printing and CAD software
• MDM software (Iru, Intune)
• ITAM software (AssetSonar)

Benefits & Perks

• Flexible Out of Office Plan – take time when you need it
• Salaried bi-weekly pay schedule
• Ample on-site parking & pre-tax commuter benefits
• Catered on-site lunches (3x per week), snacks, beverages, & treats
• Cohort-based social and professional development experience for interns
• Many opt-in culture events across our diverse community
• And of course… unlimited 3D prints

Pay

Interns at Formlabs are paid on a bi-weekly pay schedule. The pay range for this role will depend on your skills, qualifications, experience, location and expected impact on the organization. This is a salaried role, so you will always be paid based on the assumed 40 hours per week as a full-time intern. This position does not offer housing or relocation assistance.