Technology Manager (Digital)

Looking for more than just a job? You’ve found it. At Pekin Insurance, you’re not a number—you’re part of something bigger. For over 100 years, we’ve built a community where people are valued, supported, and empowered to grow. Here, you’ll find a workplace where collaboration is real, ideas are welcome, and the work you do truly matters. We’re proud to help people through life’s toughest moments—and it’s our people who make that possible. From day one, you’ll be encouraged to bring your whole self to work, take on meaningful challenges, and grow in ways that matter to you. Learn more about Pekin Insurance Here! Position Overview The Technology Manager works with business and IT to solve customer and business problems using technology. The Technology Manager will partner closely with the business to set the vision and prioritize product functionality and enhancements. The Technology Manager will also lead and empower product team members to design the best solutions with the customer experience in mind. Technology Managers need to be able to influence and hold the team accountable, as well as colleagues, stakeholders, and key executives, using data and logic. The Technology Manager will apply proven communication skills, problem-solving skills, and knowledge of best practices to guide their teams on issues related to mission-critical information and software systems. Essential Job Functions Primary responsibility is setting the Digital product vision, strategy, and roadmap for digital application planning, execution, and delivery.Responsibilities will include leading industry, market, and customer research, acting as a change leader and championing change initiatives, establishing fast feedback loops to learn and accelerate outcomes, aligning and communicating with stakeholders, establish time schedules with engineering, and facilitating cross-team collaborationWorks with UX designers and software engineers to build an understanding of customer needs, develop a product roadmap and feature requirements, and execute on that roadmapWell-versed in the product development cycle from ideation all the way through exploration, execution, and impactPartners with Business leaders to drive product vision, strategy, and prioritization of workHolds teams accountable for delivering results in alignment with department and business strategyCoaches team members on a continuous basis, documents performance evaluations, and performs management duties of staffImplements and hold teams accountable to functional policies, procedures, enterprise security, IT risk & compliance, and quality assurance best practicesReviews and analyze existing applications and system effectiveness and then develop and present strategies for leveraging or improving these systemsResponsible for preparing, establishing, and monitoring budgetsPartners with business groups, product teams, and other internal teams in their area of responsibility, and external service providers to establish and manage service level agreements (SLAs) that support business objectivesPartners with Vendor Managers to provide recommendations throughout the vendor negotiations and contract development processes and reviews and reports on vendor performance Executes appropriate communication, process, and educational plans for mitigating the disruption of change Manages communications and working relationships between IT and other departments within the organization as well as multiple outside IT service providersPerforms other duties as assigned Education & Experience Bachelor’s degree or equivalent experience.At least 3-5 years of direct or indirect leadership experience Good To Have Requirements 5 years working on technology-powered products as either a technology manager, product manager, product owner, engineer, data analyst, data scientist or relative business experienceExperience in managing digital applications or front-end software engineering teamsExperience with product teams and business partners to effectively manage the product path Agile and Product Management ExperienceProject Manager Experience Guidewire and Insurance experience preferredExperience with Vendor Management Certifications & Licenses N/A Knowledge, Skills & Abilities Demonstrated knowledge of: Understands techniques and methods of modern product discovery and product deliveryMultiple functional areas of business – engineering, design, finance, sales, or marketingHas or develops a deep knowledge of the customer and their needsAgile and product management methodologiesDomains of any core technologies that the product requires to deliver capabilities Demonstrated Ability To Displays a strong passion and enthusiasm for the success of the product and teamPartners and collaborates across the organization to optimize outcomesAssesses solutions for current and future needs Works across multiple groups within IT to ensure end-to-end performanceAdapts and embraces change needed to deliver value to the customerAccountability for product by taking ownership and willingness to do what it takes to deliver on product requirementsEngages stakeholders to support important business decisionsTranslates technical language into meaningful, outcome-centric language for customers Works with business areas to understand needs/requirements with an ability provide innovative solutionsPresents to all levels of management & executive leadershipEmpowers employees by promoting trust between team members and stakeholders needed to deliver business outcomesManages a team of IT professionals including coaching, development, and performance evaluations. Maintains professional and technical knowledge by attending educational workshops, reviewing professional publications and content, and participating in professional societies Good To Have Skills Understands techniques and methods of modern product discovery and product deliveryMultiple functional areas of business – engineering, design, finance, sales, or marketingHas or develops a deep knowledge of the customer and their needsDomains of any core technologies that the product requires to deliver capabilities Applicants must be authorized to work in the U.S. without sponsorship now or in the future. Pay Range $126,000.00 - $172,000.00 annually This range is based on the expected level of experience and skills for this position. Final compensation will depend on individual. Benefits Health, Dental and Vision Insurance Generous 401(k) with company matchPaid Time Off (PTO) with Paid HolidaysFlexible/Hybrid Work SchedulePaid Volunteer Program For more information about the benefits we offer, please visit our Careers Page.