Digital Technology Manager

We need to output HTML fragment with sections: headings

for sections like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections if posting has real specific content. The posting includes summary, essential job functions (responsibilities), required education/experience (requirements/qualifications), work environment (maybe part of responsibilities?), advancement opportunities (maybe benefits? but not explicit benefits). No explicit Pay, Schedule, Benefits. So we should not create those sections. We need sections: About the role (maybe summary), Responsibilities (essential job functions), Requirements (required education/experience), Qualifications (maybe overlapping with requirements? Could combine). Skills (maybe list of skills from required). We need to avoid duplication. We'll parse content. Summary paragraph: "The Digital Technology Manager is a strong business analyst, trusted business advisor, and Information Technology leader accountable for guidance, planning, execution, and support to ensure IT solutions are efficiently delivered and meet defined business requirements, while concurrently promoting the IT vision, values, services, and capabilities. The incumbent must communicate clearly, negotiate, listen, mitigate conflict, build alliances, and achieve desired results using effective interpersonal and diplomacy skills. Working across organizational boundaries, the Digital Technology Manager implements technology solutions, supports business processes, and partners with Managed Service Providers, Integrators, IT Business Partners, and others to deliver technology solutions, as well as supporting operational internal systems and solution needs to achieve business goals. The Digital Technology Manager effectively influences business leadership and management decisions and drives ownership and acceptance of changes to the business." That's about the role. Essential Job Functions Include: list of bullet points (starting with "Leads a team..." etc). We'll put those under Responsibilities. Required Education And/Or Experience: list of bullet points (starting with "A Bachelor degree..." etc). We'll put under Requirements (maybe also Qualifications). Could separate: Requirements (education/experience) and Qualifications (skills/certifications). But we have many skill items in that list: troubleshooting, business acumen, knowledge of systems, etc. Could treat as Qualifications. But we need to avoid thin sections. Perhaps combine Requirements and Qualifications into one section? But rules: we can have multiple sections if they have substantive content. We'll decide: Requirements (education/experience) and Qualifications (skills, knowledge, certifications). Both have content. Work Environment: could be part of Responsibilities? It's separate but maybe we can include as a subsection under Responsibilities? But we need headings only for defined categories. Could add a section "Work Environment" but not in allowed headings list. The allowed headings are About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Work Environment not listed, so we should not create a heading for it. We could fold that content into Responsibilities or maybe into About the role? Probably better to include under Responsibilities as a bullet? But it's not a duty. Could incorporate into Responsibilities as a note about work environment. However we must preserve ALL substantive information; we cannot drop it. So we need to include it somewhere. Since there's no allowed heading for Work Environment, we need to incorporate it into an existing section, maybe Responsibilities (as a bullet) or maybe under About the role (as a paragraph). The instruction: "Use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." It says e.g., implying those are examples, not exclusive? It says "use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." Likely they expect only those headings. So we must map all content into those sections. Work environment could go under Responsibilities (as a bullet about working conditions). Advancement Opportunities could go under Benefits? Not exactly but could be under Qualifications? Maybe under Skills? Advancement opportunities is about career growth; could be under Benefits? But Benefits heading is for benefits like health insurance etc. Not present. Could we omit Advancement Opportunities? It's substantive. We need to include it somewhere. Perhaps under Qualifications (as a note about career development). Or under Skills? Not ideal. Better approach: Use sections: About the role, Responsibilities, Requirements, Qualifications, Skills. Then we can include work environment as a bullet under Responsibilities (maybe as "Work environment: ...") and advancement opportunities as a bullet under Qualifications (or Skills). We'll try to keep it logical. Let's extract bullet points. Essential Job Functions Include (list): - Leads a team to define and implement needed solutions within ERP, CRM, MES, and other Enterprise Business System domains to optimize and enhance core business capabilities - Manage team for daily site/region operational support and minimize operational costs through utilizing standard IT capabilities and business processes - Demonstrates technical, change management, project management, systems thinking, and thought leadership skills with internal and/or external VSG stakeholders to align technology solutions with business strategies and deliver successfully - Collaborate with IT leadership to develop multi-year Business Solutions roadmaps working collaboratively with cross-functional VSG business and IT teams, including IT architects, all aligned to business strategy - Act as a Project Manager by overseeing the prioritization of IT projects with business teams, securing business and IT resources to drive and implement projects on time, within budget (CapEx and OpEx), and with high quality for IT related solution implementations - Maintains oversight relationships with Service Delivery partners, performs routine analysis and reconciliation, acts as escalation point to ensure services meet customer operational requirements, support VSG’s short-term and long-term business goals/strategy, and aligns with IT capabilities - Responsible for Sarbanes-Oxley and other applicable compliance requirements in various enterprise systems. Responsible for ensuring the operating effectiveness of internal controls, including monitoring processes and practices necessary for legal and ethical compliance. Maintains and updates company policies and procedures related to digital technology - Supports and maintains the IT DR/BC Strategy for VSG through scheduled testing of systems and processes - Enthusiastic adoption and consistent demonstration of VSG’s Core Values: Never Compromise Trust; Honesty; Partner with Customers; Commitment; Teamwork; Personal Development; and Lead by Example - Develops, and then demonstrates, in-depth knowledge of VSG and corporate IT goals and objectives, policies, functions, capabilities, processes, tools, and service providers - Facilitates ad hoc reporting to support Administration, Finance & Accounting, Sales & Distribution, and Manufacturing business decisions - Leads, mentors, and guides IT employees through goal development, scheduled one-on-one meetings, encouraging regular self-paced training, and conducting standard performance evaluations - Performance of these essential functions requires regular, consistent availability, accessibility, and presence on-site and after-hours (to address emergencies and critical situations outside of normal business operating hours in the early mornings, evenings, and/or during weekends) Required Education And/Or Experience (list): - A Bachelor degree, preferably in a STEM related area, is required - 5+ years’ experience as a Business Analyst, IT Manager or IT Project Manager - 7+ years’ experience in a Manufacturing environment - 7+ years’ experience delivering services and projects via 3rd party providers - Strong troubleshooting, problem-solving, and analytical skills for process definition and root cause analysis - Strong business acumen, presentation, and communication skills with all internal and external stakeholders, suppliers and vendor partners - In-depth knowledge of multiple core business process areas (i.e. Supply Chain, Manufacturing Operations, Customer Service, Marketing, etc.) to identify and communicate how IT solutions can support achieving short and long-term business goals - Strong knowledge and experience of a variety of Business Systems (ERP (prefer Oracle EBS/Cloud), CRM (prefer Salesforce), WMS, MES, PLM or other), SaaS, Integrations, ITIL concepts, SLA’s, SLO’s, KPI’s, IT Operations Management, and Managed Services engagements - Familiar with Lean Manufacturing, Six Sigma, or other methodologies for continuous quality improvements - Excellent knowledge of Windows and Mac OS and skills using MS Office applications (especially Project, Excel PowerPoint, SharePoint, and Visio) - IT or Manufacturing/Supply Chain industry relevant certifications in project management, ERP (Oracle preferred), CRM (Salesforce preferred), cloud (Azure preferred), ITIL, APICS (other ASCM certs), etc. Work Environment: - This position’s job duties are generally performed in an office environment. It may be necessary for a team member in this position to enter a shop environment where they may be exposed to loud noises from operating machinery, cold temperatures, and chemicals and vapors. Any required PPE will be provided. - Work for extended periods of time in a stationary position daily while operating a computer and other tools and equipment and completing required job tasks - Lift, transport, and/or move up to 35 pounds of weight occasionally in performing regular duties. Occasional bending, stooping, walking up and down stairs, and kneeling may be required Advancement Opportunities: - Beyond the IT Manager role, employees can explore career advancement opportunities within Vehicle Service Group and the broader Dover Corporation, a diversified global manufacturer with numerous subsidiaries and operating companies - Our organization supports professional development, encouraging employees to pursue leadership roles within IT and beyond We also have EEO statement etc which we drop. Now we need to map to sections. About the role: summary paragraph. Responsibilities: essential job functions list (including the after-hours availability bullet). Also maybe include work environment? Could add as a bullet under Responsibilities: "Work environment: ..." but that's not a duty. Could add as a separate bullet but still under Responsibilities heading. It's okay. Requirements: education/experience bullet list (first four items: degree, 5+ years BA/IT Manager, 7+ years manufacturing, 7+ years 3rd party). Also maybe include the after-hours availability? No that's responsibility. Qualifications: skills and knowledge bullet list (troubleshooting, business acumen, knowledge of core business processes, knowledge of business systems, familiarity with Lean/Six Sigma, Windows/Mac OS knowledge, certifications). Also maybe include core values demonstration? That's more responsibility. Skills: maybe we could separate technical skills vs soft skills? But we already have many skill items. Could create Skills section for technical skills like ERP, CRM, etc. But we risk duplication. Better: Use Requirements for education/experience, Qualifications for skills/knowledge/certifications, Skills for maybe soft skills? But we have both. Given the instruction to prefer a few substantive sections over many thin ones, we could combine Requirements and Qualifications into one section called Requirements (or Qualifications). But we need to follow heading examples; we can choose to have only About the role, Responsibilities, Requirements (covering education/experience and skills), and maybe Skills? Hmm. We could have About the role, Responsibilities, Requirements (including education/experience and skills), and maybe Advancement opportunities under Benefits? Not ideal. But we must not invent sections like Advancement Opportunities. Could fold into Requirements as a bullet about career growth? Not really. Maybe we can put Advancement Opportunities under a section called "Benefits"? Not correct but could be considered a benefit (career advancement). However the instruction says never create Benefits section unless posting actually states them. It does state advancement opportunities, which is a kind of benefit (career growth). So we could create a Benefits section with that content. That seems acceptable: they mention advancement opportunities and professional development. That's a benefit. Thus we can have Benefits section with those two bullets. Now we still have Work Environment. Could we put that under Benefits? No. Could put under Responsibilities as a note about working conditions. It's still substantive. Thus final sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits. But we might have too many sections; but each has substantive content. Let's assign: About the role: summary paragraph. Responsibilities: essential job functions list (including after-hours availability). Also include work environment bullets as part of responsibilities? We'll add them as separate bullet points under Responsibilities (