Technology & Innovation Program Manager

About the role

The Technology & Innovation Program Manager leads PBK’s portfolio of Architecture/Engineering and corporate automation, AI, and innovation platform initiatives. This role is responsible for intake, prioritization, planning, delivery governance, and execution across a small agile team and internal/external consultants.

Responsibilities

• Own PBK’s portfolio of Architecture/Engineering automation, AI, and innovation platform initiatives, including intake, prioritization, sequencing, and delivery governance.
• Partner with Architecture and Engineering stakeholders to identify high-value automation and AI opportunities and define scope, success metrics, risks, dependencies, and adoption plans.
• Lead agile delivery rhythms, including planning, stand-ups, reviews, retrospectives, roadmap updates, backlog management, and executive status reporting.
• Cook up cross-functional teams across Architecture, Engineering, IT, Data, Security, and business operations to deliver practical, secure, and scalable solutions.
• Work closely with IT/Security teams to ensure alignment with security, compliance, governance, and enterprise technology standards.
• Manage internal and external consultants/vendors, including SOWs, deliverables, timelines, quality gates, budget tracking, and accountability.
• Support SDLC practices and release readiness by aligning requirements, testing/UAT, documentation, go-live planning, and post-launch support.
• Drive change management and enablement through communications, training, rollout planning, and adoption measurement.
• Develop and manage use cases, ROI analysis, KPIs, investment tracking, and outcome measures such as cycle time reduction, hours saved, adoption, reliability, and user satisfaction.
• Continuously improve delivery processes to increase clarity, accountability, speed, and business impact.

Requirements

• 7+ years of project or program management experience delivering technology initiatives with measurable outcomes.
• Bachelor’s degree in Business, Architecture, Engineering, Information Systems, Technology Management, or related field required. Equivalent experience, certifications, or training in technology program management, Agile/SDLC, automation/AI, vendor management, or enterprise technology adoption may be considered in lieu of a degree.
• AEC industry knowledge with the ability to translate Architecture and Engineering workflows into technology opportunities, including automation, integrations, and AI enablement.
• Strong working knowledge of Agile, SDLC, release management, and hybrid delivery practices.
• Experience managing consultants, vendors, cross-functional teams, budgets, timelines, and deliverables.
• Proficiency with delivery and work management tools such as Azure DevOps, Jira, or similar platforms.
• Comfort engaging with modern technology concepts, including cloud, data/BI, integrations, AI tools, automation, and enterprise platforms.
• Strong communication skills with the ability to engage executives, project teams, technical leads, and non-technical stakeholders.
• Ability to drive clarity, accountability, and momentum across ambiguous, fast-moving initiatives.

Qualifications

• PMP, PMI-ACP, Scrum Master, or similar project/program management certification.
• Experience delivering AI, automation, or innovation platform initiatives in an enterprise environment.
• Familiarity with Azure, Microsoft Fabric, Power BI, Salesforce, Deltek Vantagepoint, Autodesk platforms, or similar enterprise systems.
• Experience establishing intake frameworks, value scoring, lightweight governance, and portfolio reporting for innovation programs.
• Strong ability to balance quick wins with foundational technology work that can scale across the firm.
• Outcome-driven approach focused on adoption, measurable improvement, and practical value for Architecture and Engineering teams.
• Trusted partner who communicates clearly and confidently with executives, business leaders, technical teams, and project stakeholders.