Technology Director (On-Site)

About the role

The Technology Director (On-Site) will lead the technology team at the Crawford Central School District. This role requires a strong background in IT management, leadership, and strategic planning.

Responsibilities

• Works pro-actively with the district’s administrative team to achieve district goals
• Participates in the district’s administrative team meetings (as required)
• Serves as the primary contact for all technology-related communication
• Communicates effectively with all levels of the school system staff
• Oversees and executes the onsite day-to-day technical support and network operations
• Improves network, desktop hardware and software processes and supports critical business strategies
• Manages and coordinates projects
• Compiles project status reports
• Coordinates project schedules
• Led or serves as a member of the customer’s technology committee (based on customer requirements)
• Manages and tracks call ticket queue, ticket documentation and time to close metrics
• Analyze ticket information and identify productivity improvements
• Identify opportunities to eliminate ticket causes
• Identify opportunities for remote resolution
• Adhere to all Questeq company policies

Qualifications

• Bachelor’s degree in technically related field
• A+, Network+ and Microsoft technical certifications preferred
• Strong experience with Apple products and Windows preferred
• Experience with leadership & vision
• Familiarity with ethics & policies
• Instructional focus & familiarity with professional development
• Experience with team building & staff development
• Clearly defines and consistently communicates staff performance expectations
• Creates innovation and supports continuous staff improvement
• Ratings, rewarding, and holding staff accountable for achieving specific goals
• Extensive experience with Information Technology Management
• Familiarity with communication and business systems management
• Experience with data management

Pay

This is a full-time, benefited position; medical, dental, vision and a 401k with company match.