Technology Director

Job Responsibilities

• IT & Digital Strategy
• Lead the overall IT and digital strategy for the Salute program, ensuring alignment with long-term business goals, operational needs, and Aramark enterprise standards.
• Drive and support strategic technology planning for sustainable competitive advantage across the Salute portfolio.
• Develop frameworks for digital innovation, process improvement, and technology adoption across the program.
• Identify, evaluate, and recommend technology opportunities that improve operational performance, reporting, and the overall dining experience at military installations.
• Provide executive-level reporting and presentations on IT strategy, project progress, and digital transformation outcomes to Salute and Aramark leadership.

Project & Portfolio Management

• Direct and manage the full technology project portfolio, including system implementations, upgrades, and cross-functional initiatives across the Salute program.
• Project manage all technology and digital initiatives from scoping through delivery, ensuring on-time, on-budget execution with measurable outcomes.
• Lead project management efforts for technology components of new installation openings, facility refreshes, and micromarket installations.
• Utilize project management tools to track progress, manage dependencies, and provide stakeholder visibility across all active initiatives.

Cross-Functional Collaboration

• Serve as the primary liaison between technology and all other Salute business functions ? including operations, marketing, culinary, finance, and contracts ? ensuring seamless collaboration and communication.
• Partner with Aramark?s corporate IT and enterprise technology teams to ensure Salute systems align with broader governance, security, and infrastructure standards.
• Provide technical, operational, and innovation expertise to internal departments and Salute leadership as a trusted advisor.
• Form strong working relationships with technology vendors and Aramark supply chain partners to source, evaluate, and implement solutions.

Technology Evaluation & Optimization

• Perform detailed evaluation of internal and external technologies to identify opportunities for improved utilization and operational efficiency across the Salute portfolio.
• Benchmark technology performance and adoption, identifying gaps and driving continuous improvement.
• Create efficiencies that improve technology productivity, automate reporting and analytics, and reduce manual operational burden for field teams.
• Oversee capital equipment technology sourcing, specification development, cost estimation, and installation in partnership with vendors.

Compliance, Security & Governance

• Ensure full compliance with Aramark IT governance standards, corporate security protocols, and applicable federal requirements governing technology use in a DoD contracting environment.
• Maintain and enforce technology standards across all Salute installations, ensuring systems meet security and data integrity requirements.
• Manage technology risk proactively, identifying vulnerabilities and leading remediation efforts in collaboration with Aramark?s corporate IT security team.

Team Leadership & Development

• Manage and develop technology support personnel within the Salute program, fostering a culture of innovation, accountability, and professional growth.
• Mentor operational leadership and staff on technology adoption, digital tools, and best practices to strengthen program-wide capability.